Articles and book chapters on-line

Papers are organized by research stream--please see my personal statement for the rationale for the organization. Not all papers are listed, and for copyright and other reasons, only a selection of publications are available on-line. Please see my vitae for a complete and chronological list and email me if you'd like a copy of one that's not here. Please ask before citing unpublished papers.

My main active research streams are:

• Design and assessment of information systems
  • Genres of web communications. This project also has its own web site.
• Coordination theory
• Analysis and modelling of organizational processes
• Novel organizational forms
  • Effects of information and communications technology on the real estate industry. This project has its own web site.
  • Free/Libre/Open Source Software development. This project has its own web site.

The details are below:

• General publications on organizations and information technologies
  • Crowston, K. and Treacy, M. E. (1986). Assessing the impact of information technology on enterprise level performance. In Proceedings of the Sixth International Conference on Information Systems (ICIS) (pp. 299-310). Indianapolis, IN.
  • Crowston, K. and Malone, T. W. (1988). Information technology and work organization. In M. Helander (Ed.), Handbook of Human-Computer Interaction (pp. 1051-1070). Amsterdam: Elsevier Science Publishers B.V. (North-Holland).
• Design and assessment of information systems
  • Assessment of systems for cooperative work
    • Crowston, K., and Malone, T. W. (1988). Computational agents to support cooperative work. (Working Paper #2008-88). Cambridge, MA: MIT Sloan School of Management.
    • Crowston, K., and Malone, T. W. (1988). Intelligent software agents, Byte Magazine, 267-272, December.
    • Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D. and Card, S. K. (1989). How do experienced Information Lens users use rules? In K. Bice and C. Lewis (Eds.), Proceedings of the Conference on Human Factors in Computing Systems (SIGCHI) (pp. 211-216). Austin, TX.
    • Chen, H. and Crowston, K. (1997). Comparative Diffusion of the Telephone and the World Wide Web: An Analysis of Rates of Adoption. In Suave Lobodzinski and Ivan Tomek (Eds.), Proceedings of WebNet '97--World Conference of the WWW, Internet and Intranet (pp 110-115). Toronto, Canada: Association for the Advancement of Computing in Education.
  • Social impacts of CMC
    • Crowston, K., and Kammerer, E. (1998). Communicative style and differences in computer-mediated communications. In B. Ebo (Ed.), Cyberghetto or Cybertopia: Race, Class and Gender on the Internet (pp. 185-204): Praeger.
  • Coordination theory
    • I have prepared an (incomplete) annotated bibliography of publications about coordination theory. Please let me know of any papers that should be added.
    • Crowston, K. (1991). Towards a Coordination Cookbook: Recipes for Multi-Agent Action. Unpublished doctoral dissertation, MIT Sloan School of Management.(In PDF format, 10 MB)
    • Malone, T. W. and Crowston, K. (1994). The interdisciplinary theory of coordination. ACM Computing Surveys, 26(1), 87-119. An earlier version is available as a working paper.
    • Crowston, K., and Kammerer, E. (1998). Coordination and collective mind in software requirements development. IBM Systems Journal, 37(2), 227-245.
    • Crowston, K. (2003). Resource allocation mechanisms for space allocation in transportation systems. JITTA. An earlier version is available as a working paper.
    • Crowston, K. (2003). A taxonomy of organizational dependencies and coordination mechanisms. In Malone, T. W., Crowston, K. and Herman, G. (Eds.) Tools for Organizing Business Knowledge: The MIT Process Handbook. Cambridge, MA: MIT Press. An earlier version is available as a working paper.
    • Crowston, K., Howison, J. and Rubleske, J. (In press). Coordination theory. In Zhang, P. and Galletta, D. (Eds.) Human-Computer Interaction in Management Information Systems, M. E. Sharpe, Inc. An earlier version is available as a working paper.
      
  • Analysis and modelling of organizational processes
    • Object-oriented modelling technique
      • Crowston, K., Malone, T. W., and Lin, F. (1987). Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3, 59-85.
      • Crowston, K. Modelling coordination in organizations. (1991). In M. Masuch and G. Massimo (Eds.), Artificial Intelligence in Organization and Management Theory (pp. 215-234). Amsterdam: Elsevier.
    • Coordination theory-based analysis
      • Crowston, K. (1997). A coordination theory approach to organizational process design. Organization Science, 8(2), 157-175. An earlier version is available as a working paper.
      • Crowston, K., & Osborn, C. S. (2003). A coordination theory approach to process description and redesign. In Malone, T. W., Crowston, K. and Herman, G. (Eds.) Tools for Organizing Business Knowledge: The MIT Process Handbook. Cambridge, MA: MIT Press. An earlier version is available as a working paper.
    • Computational modelling of organizations
      • Crowston, K. (1996), Evolving novel organizational forms, Computational and Mathematical Organization Theory, 2(1), 29-47. An earlier version is available as a working paper.
    • Process perspective
      • Crowston, K., and Short, J. E. (1998). ''Understanding processes in organizations''. Unpublished manuscript.[PDF]
      • Crowston, K. (2000). Process as theory in information systems research. In The IFIP WG 8.2 International Conference: The Social and Organizational Perspective on Research and Practice in Information Technology. Aalborg, Denmark. An unabridged version is available here.
    • The process handbook
      • Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborne, C., Bernstein, A., Herman, G., Klein, M. and O'Donnell, E. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425-443. An earlier version is available as a working paper.
        
  • Novel organizational forms
    • The "Virtuelle Fabrik" and virtual organizations
      • Katzy, B., and Crowston, K. (1998). Competency rallying for value creation: An action study of a virtual enterprise. Unpublished manuscript.
      • Crowston, K.(2000). The Virtual Factory: Discontinuous work in a virtual organization. (Presentation as part of the symposium "Discontinuities: The Key to Understanding Virtual Work", OCIS Division, Academy of Management Meeting, Toronto, Ontario, Aug. 6-9).
      • Katzy, B., and Crowston, K. (2000). A process theory of competency rallying in engineering projects.Under review.
    • Discontinuities and virtuality
      • Watson-Manheim, M. B., Crowston, K. and Chudoba, K. M. (2002). A new perspective on \"virtual\": Analyzing discontinuities in the work environment. Presented at HICSS-2002, Kona, Hawai'i, January 2002. Copyright 2002, IEEE.
      • Chudoba, K. M., Crowston, K. and Watson-Manheim, M.-B. (2002). Discontinuities and Post-Bureaucratic Organizing: A Framework and Research Propositions. Presented at the OCIS Division of the Academy of Management Conference.
      • Watson-Manheim, M. B., Crowston, K. and Chudoba, K. M. (2002). Discontinuities and Continuities: A New Way to Understand Virtual Work. Information, Technology and People, 15(3), 191-209. An earlier version is available as a working paper.
      • Chudoba, K. M., Watson-Manheim, M. B., Lee, C. S. & Crowston, K. (2005). Meet Me in Cyberspace: Meetings in the Distributed Work Environment. Paper under review.
      • Watson-Manheim, M. B., Chudoba, K. M.and Crowston, K. (2004). The Paradox of Discontinuities and Continuities: Toward a More Comprehensive View of Virtuality. Manuscript under review.
      • Chudoba, K. M., Watson-Manheim, M. B., Lee, C. S., & Crowston, K. (2005). Meet me in cyberspace: Meetings in the distributed work environment. Paper presented at the OCIS Division of the Academy of Management Conference, Honolulu, HI.
    • Web buyer's agents
      • Crowston, K. (1996). "Market-making agents on the Internet" presented at ICIS-96, Cincinnatti, OH, December 1996. Presentation slides.
      • Crowston, K. (1997). "Price behaviour in a market with Internet buyers' agents" presented at ICIS-97, Atlanta, GA, December 1997. Presentation slides.
      • Crowston, K., and MacInnes, I. (2001). The effects of market-enabling Internet agents on competition and prices. Journal of Electronic Commerce Research 1(4).
    • Effects of information and communications technology on the real estate industry. This project has its own home page.
    • Free/Libre/Open Source Software development. This project has its own home page.
      
  • Miscellaneous publications
    • Internet reviews for Information Technology and People. These have their own page.
    • Crowston, K. (2000). The on-line Ph.D. as computer-supported cooperative work. Decision Line, 31(4), 10-11.