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Competency rallying processes in virtual organizations. ( , Ed.).Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization. 67–83.(2007).
Coordination and collective mind in software requirements development. IBM Systems Journal. 37(2), 227–245.(1998).
Cognitive science and organizational design. Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86). 43-61.(1986).
Problems in the use-centered development of a taxonomy of web genres. ( , Ed.).Genres on the Web: Computational Models and Empirical Studies. 42,(2010).
Identifying document genre to improve web search effectiveness. The Bulletin of the American Society for Information Science and Technology. 27, 23–26.(2001).
Building a Corpus of Genre-Tagged Web Pages for an Information-Access Experiment. Colloquium on Web Genres, Corpus Linguistics.(2007).
Can document-genre metadata improve information access to large digital collections?. Library Trends. 52, 345–361.(2003).
A framework for creating a facetted classification for genres: Addressing issues of multidimensionality. Proceedings of the 37th Hawai'i International Conference on System Sciences (HICSS).(2004).
Challenges in creating a taxonomy for genres of digital documents. Proceedings of the ISKO Conference.(2006).
Can Genre Metadata Improve Information Retrieval?. Connections: The 10th Annual Great Lakes Information Science Conference.(2005).
Introduction to the special issue: Genres of digital documents. Information, Technology & People. 18(2), 76–88.(2005).
Genre based navigation on the Web. Proceedings of the 34th Hawai'i International Conference on Systems Science (HICSS).(2001).
Communicative style and gender differences in computer-mediated communications. ( , Ed.).Cyberghetto or Cybertopia: Race, Class and Gender on the Internet. 185–204.(1998).