Papers

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2014
Mugar, G., Østerlund, C., Hassman, K. D. V., Crowston, K., & Jackson, C. B.. (2014). Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation Through Practice Proxies in Online Citizen Science. In 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014). https://doi.org/10.1145/2531602.2531721
PDF icon paper_revised copy to post.pdf (3.15 MB)
2015
Mugar, G., Østerlund, C., Jackson, C., & Crowston, K.. (2015). Being Present in Online Communities: Learning in Citizen Science. In 7th International Conference on Communities and Technologies. https://doi.org/10.1145/2768545.2768555
PDF icon C&T_2015_FINAL.pdf (432.26 KB)
2012
Misiolek, N., Crowston, K., & Seymour, J.. (2012). Team dynamics in long-standing technology-supported virtual teams. In Academy of Management Annual Meeting, Organizational Behaviour Division. Presented at the Academy of Management Annual Meeting, Organizational Behaviour Division, Boston, MA.
PDF icon ACADEMY PAPER FINAL.pdf (452.2 KB)
2017
Crowston, K., & Squire, M.. (2017). Lessons Learned from a Decade of FLOSS Data Collection. In S. Adam Matei, Jullien, N., & Goggins, S. P. (Eds.), Big Data Factories (pp. 79 - 100). https://doi.org/10.1007/978-3-319-59186-5
2006
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)
1994
Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
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1990
Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
PDF icon 10.1.1.92.4445.pdf (1.11 MB)
2003
Malone, T. W., Crowston, K., & Herman, G.. (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
1989
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)