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Tools for inventing organizations: Toward a handbook of organizational processes. Management Science. 45(3), 425–443.(1999).
A coordination theory approach to process description and redesign. Organizing Business Knowledge: The MIT Process Handbook.(2003).
Sustainability of Open Collaborative Communities: Analyzing Recruitment Efficiency. Technology Innovation Management Review. 20–26.(2013).
Is Wikipedia Inefficient? Modelling Effort and Participation in Wikipedia. Forty-sixth Hawai'i International Conference on System Sciences (HICSS-46).(2013).