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Crowston, K., & Löbbecke C. (2012). Knowledge Portals: Components, Functionalities, and Deployment Challenges. International Conference on Information Systems.

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Löbbecke, C., Crowston K., & Friederici N. (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. Academy of Management Conference, OCIS Division. Abstract