Papers

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Computer-Mediated Communication
Mackay, W. E., Malone T. W., Crowston K., Rao R., Rosenblitt D., & Card S. K. (1989).  How do experienced Information Lens users use rules?. (Bice, Ken, Lewis, Clayton, Ed.).Proceedings of the Conference on Human Factors in Computing Systems (SIGHI). 211–216. Abstract
Coordination
Handbook
Information Technology
Crowston, K., & Malone T. W. (1988).  Information technology and work organization. (Helander, M., Ed.).Handbook of Human-Computer Interaction. 1051–1070.
Internet Agent
Organization
Crowston, K., & Malone T. W. (1988).  Information technology and work organization. (Helander, M., Ed.).Handbook of Human-Computer Interaction. 1051–1070.
Organizational Modelling
Crowston, K., Malone T. W., & Lin F. (1986).  Cognitive science and organizational design. Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86). 43-61. Abstract
Process