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Malone, T. W., Crowston K., Lee J., Pentland B., Dellarocas C., Wyner G., et al. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science. 45(3), 425–443. Abstract

Crowston, K. (2003). A Taxonomy of Organizational Dependencies and Coordination Mechanisms. (Malone, Thomas W., Crowston, Kevin, Herman, George, Ed.).Organizing Business Knowledge: The MIT Process Handbook. 85-108. Abstract

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Malone, T. W., Crowston K., & Herman G. (2003). Organizing Business Knowledge: The MIT Process Handbook. x, 619 p. .