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Papers

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Conference Paper
Li, Q., Crowston K., Heckman R., & Howison J. (2006).  Language and power in self-organizing distributed teams. OCIS Division, Academy of Management Conference. Abstract
Conference Proceedings
Li, Q., Heckman R., Crowston K., Howison J., Allen E. E., & Eseryel Y. (2008).  Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. Proceedings of the International Conference on Open Source Systems. Abstract
Annabi, H., Crowston K., & Heckman R. (2008).  Depicting What Really Matters: Using Episodes to Study Latent Phenomenon. Proceedings of the International Conference on Information Systems (ICIS). Abstract
Heckman, R., Crowston K., Eseryel Y., Howison J., Allen E. E., & Li Q. (2007).  Emergent decision-making practices in Free/Libre Open Source Software FLOSS development teams. Proceedings of the IFIP 3rd International Conference on Open Source Software. Abstract
Heckman, R., Crowston K., Li Q., Allen E. E., Eseryel Y., Howison J., et al. (2006).  Emergent decision-making practices in technology-supported self-organizing distributed teams. Proceedings of the International Conference on Information Systems (ICIS). Abstract
Annabi, H., Crowston K., & Heckman R. (2006).  From Individual Contribution to Group learning: the Early Years of Apache Web Server. Proceedings of the IFIP 2nd International Conference on Open Source Software. 77–90. Abstract
Scialdone, M. J., Heckman R., & Crowston K. (2009).  Group Maintenance Behaviours of Core and Peripheral Members of Free/Libre Open Source Software Teams. (Boldyreff, Cornelia, Crowston, Kevin, Lundell, Björn, Wasserman, Tony, Ed.).Proceedings of The Fifth International Conference on Open Source Systems (OSS). Abstract
Scialdone, M. J., Li N., Howison J., Heckman R., & Crowston K. (2008).  Group Maintenance in Technology-Supported Distributed Teams. Proceedings of the Best Paper Proceedings, Academy of Management Annual Meeting. Abstract
Crowston, K., Liu X., Allen E. E., & Heckman R. (2010).  Machine Learning and Rule-Based Automated Coding of Qualitative Data. American Society for Information Science and Technology (ASIST) Annual Conference. Abstract
Crowston, K., Heckman R., Annabi H., & Masango C. (2005).  A structurational perspective on leadership in Free/Libre Open Source Software teams. Proceedings of the 1st Conference on Open Source Systems (OSS). Abstract
Heckman, R., Crowston K., & Misiolek N. (2007).  A structurational perspective on leadership in virtual teams. (Crowston, Kevin, Seiber, Sandra, Ed.).Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization. 151–168. Abstract
Journal Article
Massad, N., Heckman R., & Crowston K. (2006).  Customer satisfaction with electronic service encounters. International Journal of Electronic Commerce. 10(4), 73–104. Abstract
Crowston, K., Allen E. E., & Heckman R. (2012).  Using natural language processing for qualitative data analysis. International Journal of Social Research Methodology. 15(6),  Abstract
Poster
Li, Q., Heckman R., Allen E. E., Crowston K., Eseryel Y., Howison J., et al. (2008).  Asynchronous Decision-Making in Distributed Teams (Poster). Conference on Computer-Supported Cooperative Work.
Heckman, R., Crowston K., Misiolek N., & Eseryel Y. (2007).  Emergent leadership in self-organizing virtual teams (Poster). Proceedings of the International Conference on Information Systems (ICIS).
Li, N., Li Q., Wei K., Heckman R., Eseryel Y., Liddy E. D., et al. (2007).  Investigating the Dynamics of FLOSS Development Teams (Poster).
Li, Q., Wei K., Heckman R., Eseryel Y., Liddy E. D., Howison J., et al. (2006).  Investigating the Dynamics of FLOSS Development Teams (Poster).
Presentation
Crowston, K., Annabi H., & Heckman R. (2004).  A structurational model of leadership in virtual distributed groups.
Unpublished
Wei, K., Crowston K., Heckman R., & Li Q. (2011).  Decision-making processes and team performance in self-organizing virtual teams: The case of Free/Libre Open Source Software development teams. Abstract
Working paper
Crowston, K., Heckman R., & Misiolek N. (2010).  Leadership in self-managing virtual teams. Abstract