@article {Crowston:1999b, title = {Real estate war in cyberspace: An emerging electronic market?}, journal = {International Journal of Electronic Markets}, volume = {9}, number = {1{\textendash}2}, year = {1999}, pages = {1{\textendash}8}, abstract = {In this paper, we explore how electronic commerce, the World-Wide Web in particular, is affecting the real estate industry. Real estate is a promising setting for studying electronic commerce because it is an information-intensive and informationdriven industry; transaction-based, with high value and asset-specificity; with many market-intermediaries (agents and brokers who connect buyers and sellers rather than buying or selling themselves); and experiencing on-going information technology (IT) related changes. We analyze a real estate transaction to suggest where IT might change the process of buying or selling a house and discuss several current ventures in this area. This analysis suggests that Web-based commerce is eroding the long-enjoyed information monopoly of real-estate agents and electronic commerce applications have the potential to drastically change current practices in the real-estate industry, including the disintermediation of agents.}, keywords = {Real Estate}, attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/empaper.pdf}, author = {Kevin Crowston and Rolf Wigand} }