%0 Magazine Article %D 1988 %T Intelligent Software Agents %A Kevin Crowston %A Malone, Thomas W. %K Internet Agent %B BYTE %I McGraw-Hill %V 13 %P 267–271 %G eng %N 13 %> https://crowston.syr.edu/sites/crowston.syr.edu/files/10.1.1.86.1766.pdf