<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="6.x">Drupal-Biblio</source-app><ref-type>6</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Malone, Thomas W.</style></author><author><style face="normal" font="default" size="100%">Crowston, Kevin</style></author><author><style face="normal" font="default" size="100%">Herman, George</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Organizing Business Knowledge: The MIT Process Handbook</style></title></titles><keywords><keyword><style  face="normal" font="default" size="100%">Process</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2003</style></year></dates><publisher><style face="normal" font="default" size="100%">MIT Press</style></publisher><pub-location><style face="normal" font="default" size="100%">Cambridge, MA</style></pub-location><pages><style face="normal" font="default" size="100%">x, 619 p. </style></pages><isbn><style face="normal" font="default" size="100%">978-0-262-13429-3 </style></isbn><language><style face="normal" font="default" size="100%">eng</style></language></record></records></xml>