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Massive virtual collaboration
Crowston, K., & Fagnot I. (2008).  The motivational arc of massive virtual collaboration. Proceedings of the IFIP WG 9.5 Working Conference on Virtuality and Society: Massive Virtual Communities. Abstract
Mental Model
Scozzi, B., Crowston K., Eseryel Y., & Li Q. (2008).  Shared mental models among open source software developers. Proceedings of the 41st Hawai'i International Conference on System Sciences (HICSS). Abstract
Crowston, K., & Scozzi B. (2006).  The role of mental models in FLOSS development work practices. Proceedings of the IFIP 2nd International Conference on Open Source Software. 91-97. Abstract