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Customer satisfaction with electronic service encounters. International Journal of Electronic Commerce. 10(4), 73–104.(2006).
Core and periphery in Free/Libre and Open Source software team communications. Proceedings of the 39th Hawai'i International Conference on System System (HICSS).(2006).
Coordination without discussion? Socio-technical congruence and Stigmergy in Free and Open Source Software projects. 2nd International Workshop on Socio-Technical Congruence, ICSE.(2009).
Coordination theory: A ten-year retrospective. ( , Ed.).Human-Computer Interaction in Management Information Systems. 120-138.(2006).
A coordination theory approach to process description and redesign. Organizing Business Knowledge: The MIT Process Handbook.(2003).
A coordination theory approach to organizational process design. Organization Science. 8(2), 157–175.(1997).
Coordination practices for bug fixing within FLOSS development teams. 1st International Workshop on Computer Supported Activity Coordination, 6th International Conference on Enterprise Information Systems.(2004).
Coordination of Free/Libre Open Source Software development. Proceedings of the International Conference on Information Systems (ICIS).(2005).
Coordination and collective mind in software requirements development. IBM Systems Journal. 37(2), 227–245.(1998).
Constructing intelligent agents with Java: A programmerʼs guide to smarter applications [Book review]. Internet Research: Electronic Networking Applications and Policy . 8(5), 474–476.(1999).
Competency rallying processes in virtual organizations. ( , Ed.).Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization. 67–83.(2007).
Competency rallying for technical innovation: The case of the Virtuelle Fabrik. Technovation. 28, 679–692.(2008).
Comparative diffusion of the telephone and the world wide web: An analysis of rates of adoption. ( , Ed.).Proceedings of the WebNet `97–-World Conference of the WWW, Internet and Intranet. 110–115.(1997).
Communicative style and gender differences in computer-mediated communications. ( , Ed.).Cyberghetto or Cybertopia: Race, Class and Gender on the Internet. 185–204.(1998).
Collaboration Using OSSmole: A repository of FLOSS data and analyses. Symposium on Mining Software Repositories.(2005).
Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction. 3(1), 59–85.(1987).
Cognitive science and organizational design. Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86). 43-61.(1986).
Challenges in creating a taxonomy for genres of digital documents. Proceedings of the ISKO Conference.(2006).