Papers

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Massad, N., Heckman R., & Crowston K. (2006).  Customer satisfaction with electronic service encounters. International Journal of Electronic Commerce. 10(4), 73–104. Abstract
Crowston, K., Wei K., Li Q., & Howison J. (2006).  Core and periphery in Free/Libre and Open Source software team communications. Proceedings of the 39th Hawai'i International Conference on System System (HICSS). Abstract
Crowston, K., Rubleske J., & Howison J. (2006).  Coordination theory: A ten-year retrospective. (Zhang, P., Galletta, D., Ed.).Human-Computer Interaction in Management Information Systems. 120-138. Abstract
Crowston, K., & Scozzi B. (2004).  Coordination practices for bug fixing within FLOSS development teams. 1st International Workshop on Computer Supported Activity Coordination, 6th International Conference on Enterprise Information Systems. Abstract
Crowston, K., Wei K., Li Q., Eseryel Y., & Howison J. (2005).  Coordination of Free/Libre Open Source Software development. Proceedings of the International Conference on Information Systems (ICIS). Abstract
Crowston, K. (1999).  Constructing intelligent agents with Java: A programmerʼs guide to smarter applications [Book review]. Internet Research: Electronic Networking Applications and Policy . 8(5), 474–476.
Katzy, B. R., & Crowston K. (2007).  Competency rallying processes in virtual organizations. (Crowston, Kevin, Seiber, Sandra, Ed.).Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization. 67–83. Abstract
Chen, H., & Crowston K. (1997).  Comparative diffusion of the telephone and the world wide web: An analysis of rates of adoption. (Lobodzinski, Suave, Tomek, Ivan, Ed.).Proceedings of the WebNet `97–-World Conference of the WWW, Internet and Intranet. 110–115. Abstract
Crowston, K., & Kammerer E. (1998).  Communicative style and gender differences in computer-mediated communications. (Ebo, Bosah, Ed.).Cyberghetto or Cybertopia: Race, Class and Gender on the Internet. 185–204. Abstract
Crowston, K., Malone T. W., & Lin F. (1986).  Cognitive science and organizational design. Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86). 43-61. Abstract