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B

Bolici, F., Howison J., & Crowston K. (2010). The under-appreciated role of stigmergic coordination in software development. Abstract

C

Crowston, K., & Wigand R. (1998). Use of the web for electronic commerce in real estate. Proceedings of the Association for Information Systems Americas Conference. Abstract

Crowston, K., Allen E. E., & Heckman R. (2012). Using natural language processing for qualitative data analysis. International Journal of Social Research Methodology. 15(6), Abstract

D

Dellarocas, C., Lee J., Malone T. W., Crowston K., & Pentland B. (1994). Using a Process Handbook to design organizational processes. (Hulthage, Ingemar, Ed.).Computational Organization Design: 1994 AAAI Spring Symposium . 55-56.

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Massad, N., & Crowston K. (2003). Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment.. Proceedings of the 16th Bled eCommerce Conference. Abstract