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What characterizes documents that bridge boundaries compared to documents that do not? An exploratory study of documentation in FLOSS teams. Hawai'i International Conference on System Science.(2011).
What is coordination theory and how can it help design cooperative work systems?. ( , Ed.).Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW). 357–370.(1990).
Will real estate agents survive? The transformation of the real estate industry by information technology. University of Auckland Business Review. 6, 1-13.(2004).