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The effects of market-enabling Internet agents on competition and prices. Journal of Electronic Commerce Research. 2, 1-22.(2001).
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Coordination and collective mind in software requirements development. IBM Systems Journal. 37(2), 227–245.(1998).
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Comparative diffusion of the telephone and the world wide web: An analysis of rates of adoption. ( , Ed.).Proceedings of the WebNet `97–-World Conference of the WWW, Internet and Intranet. 110–115.(1997).
A coordination theory approach to organizational process design. Organization Science. 8(2), 157–175.(1997).