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2006
Massad, N., Heckman R., & Crowston K. (2006).  Customer satisfaction with electronic service encounters. International Journal of Electronic Commerce. 10(4), 73–104. Abstract
Howison, J., Conklin M. S., & Crowston K. (2006).  FLOSSmole: A collaborative repository for FLOSS research data and analyses. International Journal of Information Technology and Web Engineering. 1(3), 17–26. Abstract
Annabi, H., Crowston K., & Heckman R. (2006).  From Individual Contribution to Group learning: the Early Years of Apache Web Server. Proceedings of the IFIP 2nd International Conference on Open Source Software. 77–90. Abstract
Crowston, K., & Scozzi B. (2006).  The role of mental models in FLOSS development work practices. Proceedings of the IFIP 2nd International Conference on Open Source Software. 91-97. Abstract
Howison, J., Inoue K., & Crowston K. (2006).  Social dynamics of free and open source team communications. Proceedings of the IFIP Second International Conference on Open Source Systems. 319-330. Abstract
2005
Rubleske, J., Crowston K., & Kwaśnik B. H. (2005).  Can Genre Metadata Improve Information Retrieval?. Connections: The 10th Annual Great Lakes Information Science Conference.
Crowston, K., Wei K., Li Q., Eseryel Y., & Howison J. (2005).  Coordination of Free/Libre Open Source Software development. Proceedings of the International Conference on Information Systems (ICIS). Abstract
Crowston, K., Annabi H., Howison J., & Masango C. (2005).  Effective work practices for FLOSS development: A model and propositions. Proceedings of the 38th Hawai'i International Conference on System Sciences (HICSS). Abstract
Crowston, K. (2005).  Future research on FLOSS development. First Monday. 10(Special Issue #2: Open Source — 3 October 2005), 
2004
Crowston, K., & Scozzi B. (2004).  Coordination practices for bug fixing within FLOSS development teams. 1st International Workshop on Computer Supported Activity Coordination, 6th International Conference on Enterprise Information Systems. Abstract