Will real estate agents survive? The transformation of the real estate industry by information technology. University of Auckland Business Review. 6, 1-13.(2004).
Can document-genre metadata improve information access to large digital collections?. Library Trends. 52, 345–361.(2003).
A coordination theory approach to process description and redesign. Organizing Business Knowledge: The MIT Process Handbook.(2003).
Defining Open Source Software project success. Proceedings of the 24th International Conference on Information Systems (ICIS).(2003).
The evolution of high-reliability coordination mechanisms for collision avoidance. The Journal of Information Technology Theory and Application (JITTA). 5(3), 1-29.(2003).
The social embeddedness of transactions: Evidence from the residential real estate industry. The Information Society. 19(2), 135–154.(2003).
The social structure of Open Source Software development teams. The IFIP 8.2 Working Group on Information Systems in Organizations Organizations and Society in Information Systems (OASIS) Workshop.(2003).
A Taxonomy of Organizational Dependencies and Coordination Mechanisms. ( , Ed.).Organizing Business Knowledge: The MIT Process Handbook. 85-108.(2003).
Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment.. Proceedings of the 16th Bled eCommerce Conference.(2003).
Discontinuities and continuities: A new way to understand virtual work. Information, Technology & People. 15(3), 191–209.(2002).
Discontinuities and Post-Bureaucratic Organizing: A Framework and Research Propositions. Academy of Management Conference.(2002).
A New Perspective on "Virtual":Analyzing Discontinuities in the Work Environment. Proceedings of the 35th Hawaii International Conference on System Sciences (HICIS).(2002).
Open source software projects as virtual organizations: Competency rallying for software development. IEE Proceedings Software. 149(1), 3–17.(2002).
The effects of market-enabling Internet agents on competition and prices. Journal of Electronic Commerce Research. 2, 1-22.(2001).
Genre based navigation on the Web. Proceedings of the 34th Hawai'i International Conference on Systems Science (HICSS).(2001).
Identifying document genre to improve web search effectiveness. The Bulletin of the American Society for Information Science and Technology. 27, 23–26.(2001).
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Investigating the interplay between structure and information and communications technology in the real estate industry. Information, Technology & People. 14(2), 163–183.(2001).
How do information and communication technologies reshape work? Evidence from the residential real estate industry. Proceedings of International Conference on Information Systems (ICIS).(2000).
The on-line Ph.D. as computer-supported cooperative work. Decision Line. 31(4), 10-11.(2000).
Process as theory in information systems research. Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology. 149-164.(2000).
Reproduced and emergent genres of communication on the World-Wide Web. Information Society. 16, 201-215.(2000).