Liang, Q., Crowston, K., & Gou, J. (9999). How to come up with AI use-cases? —An idea generation technique based on analysis of shadow IT usage. Information System Frontiers. https://doi.org/10.1007/s10796-025-10676-1
Recent publications
- Smith, A. O., Bullard, J., Jackson, C. B., Østerlund, C., & Crowston, K. (9999). Folksonomies in crowdsourcing platforms: A cross-platform comparison. Computer-Supported Cooperative Work.
- Jastrzebski, S., Henderson, K., McKinnon-Crowley, J., & Crowston, K. (9999). Boundaries of data journalism in U.S. public radio newsrooms. Journalism. https://doi.org/10.1177/14648849251324894
- Grote, G., Parker, S., & Crowston, K. (9999). Taming artificial intelligence: A theory of control–accountability alignment among AI developers and users. Academy of Management Review. https://doi.org/10.5465/amr.2023.0117
- Katsiuba, D., Schwabe, G., Dolata, M., & Crowston, K. (2026). Improving customer feedback management with GenAI: An action design research study. In Hawai’i International Conference on System Science (HICSS).