@misc{6705,
  keywords = {Internet Agent},
  author = {Kevin Crowston and Thomas Malone},
  title = {Intelligent Software Agents},
  year = {1988},
  journal = {BYTE},
  volume = {13},
  number = {December},
  pages = {267–271},
  publisher = {McGraw-Hill},
  issn = {0360-5280 },
  language = {eng},
}