@inproceedings{6729, keywords = {Process, Handbook}, author = {C Dellarocas and Jintae Lee and Thomas Malone and Kevin Crowston and Brian Pentland}, editor = {Ingemar Hulthage}, title = {Using a Process Handbook to design organizational processes}, year = {1994}, journal = {Computational Organization Design: 1994 AAAI Spring Symposium }, pages = {55-56}, publisher = {AAAI Press}, isbn = {9780929280806}, note = {Technical Report SS-94-07}, }