@inproceedings{6729,
  keywords = {Process, Handbook},
  author = {C Dellarocas and Jintae Lee and Thomas Malone and Kevin Crowston and Brian Pentland},
  editor = {Ingemar Hulthage},
  title = {Using a Process Handbook to design organizational processes},
  year = {1994},
  journal = {Computational Organization Design: 1994 AAAI Spring Symposium },
  pages = {55-56},
  publisher = {AAAI Press},
  isbn = {9780929280806},
  note = {Technical Report SS-94-07},
}