@article{6931, keywords = {data quality, Artificial Intelligence (AI), Robotics, blockchain, chatbot, cybersecurity, data economy, data governance, data lakes, data trusts, data value, data literacy, ethics, information literacy, intelligent virtual agents, machine learning (ML)}, author = {Denise Carter}, title = {How real is the impact of artificial intelligence? The business information survey 2018}, year = {2018}, journal = {Business Information Review}, volume = {35}, pages = {99 - 115}, month = {12/2019}, issn = {0266-3821}, url = {http://journals.sagepub.com/doi/10.1177/0266382118790150}, doi = {10.1177/0266382118790150}, language = {eng}, }