@inproceedings{7165,
  author = {Tung Bui and Emanuel Stoeckli and Falk Uebernickel and Walter Brenner},
  title = {Towards an understanding of how chatbots create value},
  year = {2018},
  journal = {Hawaii International Conference on System SciencesProceedings of the 51st Hawaii International Conference on System Sciences},
  publisher = {Hawaii International Conference on System Sciences},
  doi = {10.24251/HICSS.2018.255},
  language = {eng},
}