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Computer-Mediated Communication
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
Coordination
Crowston, K. (1991). Modelling coordination in organizations. In M. Masuch & Massimo, G. (Eds.), Artificial Intelligence in Organization and Management Theory (pp. 215-234). Amsterdam: Elsevier.
PDF icon Original paper.pdf (1.17 MB)
Crowston, K. (1991). Modelling coordination in organizations. In M. Masuch & Massimo, G. (Eds.), Artificial Intelligence in Organization and Management Theory (pp. 215-234). Amsterdam: Elsevier.
PDF icon Original paper.pdf (1.17 MB)
Crowston, K. (2003). A Taxonomy of Organizational Dependencies and Coordination Mechanisms. In T. W. Malone, Crowston, K., & Herman, G. (Eds.), Organizing Business Knowledge: The MIT Process Handbook (pp. 85-108). MIT Press.
PDF icon A Taxonomy Of Organizational Dependencies.pdf (86.31 KB)
Crowston, K. (2008). The bug fixing process in proprietary and free/libre open source software: A coordination theory analysis. In V. Grover & Markus, L. M. (Eds.), Business Process Transformation (pp. 69-99). Armonk, NY: M. E. Sharpe.
PDF icon The bug fixing process in proprietary .pdf (661.59 KB)
Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
PDF icon acmcs94 (571.23 KB)
Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
PDF icon 10.1.1.92.4445.pdf (1.11 MB)
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
PDF icon ms99 (3.09 MB)
Electronic Commerce
Crowston, K., & MacInnes, I.. (2001). The effects of market-enabling Internet agents on competition and prices. Journal Of Electronic Commerce Research, 2, 1-22.
PDF icon joecr01 (224.52 KB)
FLOSS
Crowston, K., Howison, J., Masango, C., & Eseryel, Y.. (2005). Face-to-face interactions in self-organizing distributed teams. In Academy of Management Conference. Presented at the Academy of Management Conference, Honolulu, HI.
PDF icon FaceToFace Interactions.pdf (4.6 MB)
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Effective work practices for software engineering (N. Mehandjiev, Brereton, P., Bennett, K., Budgen, D., & Layzell, P., Trans.). In Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research (WISER '04) (18). https://doi.org/10.1145/1029997.1030003
PDF icon p18-crowston.pdf (381.25 KB)
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Effective work practices for software engineering (N. Mehandjiev, Brereton, P., Bennett, K., Budgen, D., & Layzell, P., Trans.). In Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research (WISER '04) (18). https://doi.org/10.1145/1029997.1030003
PDF icon p18-crowston.pdf (381.25 KB)
Heckman, R., Crowston, K., & Misiolek, N.. (2007). A structurational perspective on leadership in virtual teams (K. Crowston & Seiber, S., Eds.). In Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization (pp. 151–168). https://doi.org/10.1007/978-0-387-73025-7_12
PDF icon A Structurational Perspective On Leadership.pdf (327.01 KB)
Crowston, K., Howison, J., Masango, C., & Eseryel, Y.. (2007). The role of face-to-face meetings in technology-supported self-organizing distributed teams. Ieee Transactions On Professional Communications, 50, 185–203. https://doi.org/10.1109/TPC.2007.902654
PDF icon 070122.pdf (1.94 MB)
Heckman, R., Crowston, K., Misiolek, N., & Eseryel, Y.. (2007). Emergent leadership in self-organizing virtual teams (Poster). In Proceedings of the International Conference on Information Systems (ICIS).
PDF icon 20081204 ICIS Poster_v.5.1.pdf (2.31 MB)
Crowston, K., Heckman, R., Annabi, H., & Masango, C.. (2005). A structurational perspective on leadership in Free/Libre Open Source Software teams. In Proceedings of the 1st Conference on Open Source Systems (OSS).
PDF icon crowston-final.pdf (293.24 KB)
Crowston, K. (2008). The bug fixing process in proprietary and free/libre open source software: A coordination theory analysis. In V. Grover & Markus, L. M. (Eds.), Business Process Transformation (pp. 69-99). Armonk, NY: M. E. Sharpe.
PDF icon The bug fixing process in proprietary .pdf (661.59 KB)
Handbook
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
PDF icon ms99 (3.09 MB)
Dellarocas, C., Lee, J., Malone, T. W., Crowston, K., & Pentland, B.. (1994). Using a Process Handbook to design organizational processes. In Computational Organization Design: 1994 AAAI Spring Symposium (55-56). AAAI Press.
Information Technology
Crowston, K., & Myers, M. D.. (2004). Information technology and the transformation of industries: Three research perspectives. Journal Of Strategic Information Systems, 13(1), 5–28. https://doi.org/10.1016/j.jsis.2004.02.001
PDF icon JoSIS_2004 (186.84 KB)
Crowston, K., & Malone, T. W.. (1988). Information technology and work organization. In M. Helander (Ed.), Handbook of Human-Computer Interaction (pp. 1051–1070). Amsterdam: Elsevier.
PDF icon Original paper.pdf (2.68 MB)

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