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2004
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Effective work practices for software engineering. In N. Mehandjiev, Brereton, P., Bennett, K., Budgen, D., & Layzell, P., Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research (WISER '04) (p. 18). Newport Beach, CA, USA: ACM Press. doi:10.1145/1029997.1030003
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