@book {, title = {Virtual Operations and Agile Organizations: workshop proceedings }, year = {1997}, note = {European Agility Forum, August 21-22 1997}, publisher = {ASLIB}, organization = {ASLIB}, address = {Rotterdam, The Netherlands }, keywords = {Virtual Organization}, editor = {Bernhard Katzy and Kevin Crowston and Kumar, Kuldeep and van Fenema, P.} }