@article {1987, title = {Cognitive science and organizational design: Assessing the impact of information technology on organizations}, journal = {Data Base}, volume = {18}, year = {1987}, chapter = {46}, keywords = {Information Technology, Organization}, attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/acm\%20database\%20abstract.pdf}, author = {Kevin Crowston} }