@conference {2022, title = {Communicating with the masses from isolation: What happened when local television journalists worked from home}, booktitle = {Hawai{\textquoteright}i International Conference on System Sciences}, year = {2022}, month = {1/2022}, address = {Virtual due to COVID}, abstract = {
In response to the COVID-19 crises, many local TV newsrooms decided to have employees work from home (WFH) or the field rather than from the newsroom. From a review of research on telework, we identified possible impacts of WFH on worker effectiveness, conceptualized as including output, individual satisfaction and growth, and group well-being. From a case study of a local TV newsroom and interviews with news directors, we found that WFH was successful in creating a newscast, albeit with some concerns about story quality. However, WFH did not seem to satisfy workers individually or as a group. The current lifting of restrictions on gatherings might mitigate some of the experienced problems, but we expect to see challenges to news worker learning with continued WFH.
}, doi = {10.24251/HICSS.2022.858}, attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/Journalists\%20work\%20from\%20home_HICSS\%20Version_Final\%20Submission_Unlinked.pdf}, author = {Keren Henderson and Raghav Raheja and Kevin Crowston} }