@article {9998, title = {Alignment in an inter-organisational network: the case of ARC transistance}, journal = {European Journal of Information Systems}, volume = {25}, year = {2016}, pages = {553{\textendash}568}, abstract = {We consider the processes of achieving alignment in coordinated inter-organizational networks through a case study of a system development project in ARC Transistance, a network of European automobile clubs that cooperate to provide pan-European service. The theoretical contribution of the paper is, first, an extended strategic alignment model for inter-organizational networks that distinguishes between integration of IS with business strategy and infrastructure, and what we label {\textquoteleft}accordance{\textquoteright} between the strategies and infrastructures of the network and the member firms. Second, we propose that for a network organization, network and member strategies might be complementary as well as tightly coupled. We similarly argue that IS architectures for networks should strive for being {\textquoteleft}business strategy-neutral{\textquoteright} to more easily accommodate the diversity of members. Finally, we discuss how the process of developing a network information system can be a driver towards network alignment, but how the lack of effective governance structures makes alignment harder to achieve.}, issn = {1476-9344}, doi = {10.1057/ejis.2016.9}, url = {http://rdcu.be/nvvw}, author = {Bernhard Katzy and Sung, Gordon and Kevin Crowston} }