@conference {1994,
	title = {Using a Process Handbook to design organizational processes},
	booktitle = {Computational Organization Design: 1994 AAAI Spring Symposium },
	year = {1994},
	note = {Technical Report SS-94-07},
	pages = {55-56},
	publisher = {AAAI Press},
	organization = {AAAI Press},
	keywords = {Handbook, Process},
	isbn = {9780929280806},
	author = {Dellarocas, C and Lee, Jintae and Malone, Thomas W. and Kevin Crowston and Pentland, Brian},
	editor = {Hulthage, Ingemar}
}
