@article {2010,
	title = {A Capability Maturity Model for Scientific Data Management},
	year = {2010},
	month = {10/2010},
	type = {Working Paper},
	address = {Pittsburgh, PA},
	abstract = {In this paper, we propose a capability maturity model (CMM) for scientific data management (SDM) practices, with the goal of supporting assessment and improvement of these practices. The CMM describes key process areas and practices necessary for effective SDM. The CMM further characterizes
organizations by the level of maturity of these processes, meaning the organizational capability to reliably perform the processes. We suggest that this framework will be useful to organizations in evaluating and planning improvements to their SDM practices.},
	keywords = {Data Management, eScience},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/CMM\%20for\%20DM\%20to\%20share.pdf , https://crowston.syr.edu/sites/crowston.syr.edu/files/100714\%20ASIST\%20Poster\%20final_0.pdf},
	author = {Kevin Crowston and Jian Qin}
}
@conference {2010,
	title = {Designing scholarly communications},
	booktitle = {IFIP Working Group 8.2/8.6 Joint Working Conference},
	year = {2010},
	month = {30 Mar{\textendash}2 Apr},
	address = {Perth, Australia},
	abstract = {This paper presents suggestions for the design of a scholarly communications system for the IFIP Working Group 8.2 (WG8.2) community. Learned societies such as IFIP have long been important in the system of scholarly communications. With the affordances of the Internet, WG8.2 can play a larger role in promoting scholarly communications to achieve multiple goals: dissemination and archiving of quality research, but also supporting the development of scholars and the research community. A particular goal of this paper is to take a design perspective to suggest new systems to fit the emerging system and to assess the role that WG8.2 might play in deploying them.},
	keywords = {eScience, Scholarly Communications},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/ifipwg82\%202010\%20100202\%20revision.pdf},
	author = {Kevin Crowston}
}
@proceedings {Howison:2008,
	title = {e{R}esearch workflows for studying free and open source software development},
	year = {2008},
	note = {Slides from the presentation at the Oxford eResearch Conference of lessons learned in replicating research in eResearch workflows.},
	address = {Milan, Italy, 7-10 September},
	abstract = {This paper proposes a demonstration of eResearch workflow tools as a model for the research community studying free and open source software and its development. For purposes of background and justification, the paper first introduces eResearch as increasingly practiced in fields such as astrophysics and biology, then contrasts the practice of research on free and open source software. After outlining the suitable public data sources the paper introduces a class of tools known as scientific workflow frameworks, specifically focusing on one---Taverna---and introducing its features. To further explain the tool a complete workflow used for original research on FLOSS is described and the agenda for the live demonstration is outlined.
},
	keywords = {eResearch, FLOSS, Workflow},
	doi = {10.1007/978-0-387-09684-1_39},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/eResearchWorkflows.pdf},
	author = {James Howison and Wiggins, Andrea and Kevin Crowston}
}
@proceedings {,
	title = {eSocialScience for Free/Libre Open Source Software researchers},
	year = {2008},
	address = {Manchester, UK, 18-20 June},
	abstract = {This abstract presents a case study of the potential application of eScience tools and practices for the social science research community studying Free/Libre Open Source Software (FLOSS) development practices. We first describe the practice of research on FLOSS to motivate the need for eScience. After outlining suitable public data sources, we describe our initial efforts to introduce eScience tools for FLOSS research, potential obstacles and how the use of such tools might affect the practice of research in this field.},
	keywords = {eScience, FLOSS},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/NCeSS2008CrowstonHowisonWiggins.pdf},
	author = {Kevin Crowston and James Howison and Wiggins, Andrea}
}
@article {Howison:2008a,
	title = {Towards a data and workflow collaboratory for research on Free and Open Source Software and its development (Poster)},
	year = {2008},
	address = {Los Angeles, CA},
	keywords = {eScience, FLOSS, Workflow},
	author = {James Howison and Squire, Megan and Kevin Crowston}
}
@article {Howison:2007,
	title = {Building a collaboratory for research on open source software development (Poster)},
	year = {2007},
	address = {Ann Arbor, MI},
	keywords = {eScience, FLOSS},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/Howison_eSocSciPoster-small.pdf},
	author = {James Howison and Squire, Megan and Kevin Crowston}
}
@proceedings {,
	title = {Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment.},
	year = {2003},
	address = {Bled, Slovenia, 9{\textendash}11 June},
	abstract = {The aim of this paper is to provide an alternative perspective to enhance our understanding of the transactions between customers and service providers in an electronic environment. The service encounter literature is well established in the Marketing field and provides an alternative model to explore online business-to-consumer transactions. The taxonomy of antecedents of satisfaction developed from this model has been tested over time, across respondents (i.e., customers{\textquoteright} perspective vs. employees{\textquoteright} perspective), and across different settings. This taxonomy, however, has been mostly restricted to the bricks-and-mortar environment. Based on the analysis of a pretest sample of customer-reported online experiences, the taxonomy has the potential to enhance our understanding of business-to-consumer online transactions. The next step is to carry out a complete study in order refine the taxonomy to account for the electronic context.},
	keywords = {E-commerce},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/15Massad_0.pdf},
	author = {Massad, Nelson and Kevin Crowston}
}
@article {,
	title = {The effects of market-enabling Internet agents on competition and prices},
	journal = {Journal of Electronic Commerce Research},
	volume = {2},
	number = {1},
	year = {2001},
	pages = {1-22},
	abstract = {The Internet offers a vision of ubiquitous electronic commerce. A particularly useful feature is the ability to automate the search for price or other information across multiple vendors by using an {\textquotedblleft}agent{\textquotedblright} to retrieve relevant information. The use of agents has the potential to dramatically reduce buyers{\textquoteright} search costs. We develop a framework that suggests that vendors who sell products with many differentiating factors beyond price will tend to accept agents, while vendors of commodities or branded goods will tend to resist them unless they have lower costs than their competitors. Empirically, we found that agents seem to be accepted for differentiated goods, but resisted for more commoditized goods, though not universally. An analysis of prices from one agent shows that 1) a small number of vendors tended to have the lowest prices and 2) while divergence in pricing remains, price dispersion declined over the period studied.},
	keywords = {Electronic Commerce, Internet Agent, Market-enabling},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/joecr01.pdf},
	author = {Kevin Crowston and MacInnes, Ian}
}
@proceedings {Crowston:1997,
	title = {Price Behavior in a Market with Internet Buyer{\textquoteright}s Agents (Research in progress paper)},
	year = {1998},
	address = {Atlanta, GA, USA, December 14{\textendash}17},
	keywords = {Electronic Commerce, Internet Agent},
	attachments = {https://crowston.syr.edu/sites/crowston.syr.edu/files/icis97.pdf},
	author = {Kevin Crowston}
}
