%0 Conference Paper %B Hawai'i International Conference on System Sciences %D 2022 %T Communicating with the masses from isolation: What happened when local television journalists worked from home %A Keren Henderson %A Raghav Raheja %A Kevin Crowston %X

In response to the COVID-19 crises, many local TV newsrooms decided to have employees work from home (WFH) or the field rather than from the newsroom. From a review of research on telework, we identified possible impacts of WFH on worker effectiveness, conceptualized as including output, individual satisfaction and growth, and group well-being. From a case study of a local TV newsroom and interviews with news directors, we found that WFH was successful in creating a newscast, albeit with some concerns about story quality. However, WFH did not seem to satisfy workers individually or as a group. The current lifting of restrictions on gatherings might mitigate some of the experienced problems, but we expect to see challenges to news worker learning with continued WFH.

%B Hawai'i International Conference on System Sciences %C Virtual due to COVID %8 1/2022 %G eng %R 10.24251/HICSS.2022.858 %> https://crowston.syr.edu/sites/crowston.syr.edu/files/Journalists%20work%20from%20home_HICSS%20Version_Final%20Submission_Unlinked.pdf