%0 Journal Article %J Information Society %D 2000 %T Reproduced and emergent genres of communication on the World-Wide Web %A Kevin Crowston %A Williams, Marie %X The World Wide Web is growing quickly and being applied to many new types of communications. As a basis for studying organizational communications, Yates and Orlikowski (1992; Orlikowski & Yates, 1994) proposed using genres. They deŽfined genres as “typified communicative actions characterized by similar substance and form and taken in response to recurrent situations” (Yates & Orlikowski, 1992, p. 299). They further suggested that communications in a new media would show both reproduction and adaptation of existing communicative genres as well as the emergence of new genres. We studied these phenomena on the World Wide Web by examining 1000 randomly selected Web pages and categorizing the type of genre represented. Although many pages recreated genres familiar from traditional media, we also saw examples of genres being adapted to take advantage of the linking and interactivity of the new medium and novel genres emerging to Ž t the unique communicative needs of the audience.We suggest that Web-site designers consider the genres that are appropriate for their situation and attempt to reproduce or adapt familiar genres. %B Information Society %V 16 %P 201-215 %G eng %R 10.1080/01972240050133652 %> https://crowston.syr.edu/sites/crowston.syr.edu/files/7734060030-1.pdf %0 Conference Proceedings %B Proceedings of the 32nd Hawai'i International Conference on Systems Science (HICSS) %D 1999 %T The effects of linking on genres of web documents %A Kevin Crowston %A Williams, Marie %X Documents on the Web can be composed of multiple Web pages, suggesting the need to consider how linking between pages affects a document’s form. We illustrate this point by considering patterns of linking in a common genre of document, the Frequently Asked Questions file or FAQ. In a sample of 70 FAQs, we found four patterns of linking: no links, links within the page, links to pages on the same host and links to other hosts. We suggest that links that tie together document pieces simply recreate the already accepted FAQ genre, but links that provide navigation within the document or that link to other information sources begin to extend and adapt the FAQ genre to the needs and capabilities of the Web. %B Proceedings of the 32nd Hawai'i International Conference on Systems Science (HICSS) %C Maui, Hawai'i, January %@ 0-7695-0001-3 %G eng %R 10.1109/HICSS.1999.772648 %> https://crowston.syr.edu/sites/crowston.syr.edu/files/hicss99.pdf