Papers

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Crowston, K., & Osborn, C.. (2003). A coordination theory approach to process description and redesign. In Organizing Business Knowledge: The MIT Process Handbook.
PDF icon wp204 (351.26 KB)
Crowston, K., & Kammerer, E.. (1998). Coordination and collective mind in software requirements development. Ibm Systems Journal, 37(2), 227–245. https://doi.org/10.1147/sj.372.0227
PDF icon ibmsj98 (1.67 MB)
Crowston, K., Wei, K., Li, Q., Eseryel, Y., & Howison, J.. (2007). Self-organization of teams in free/libre open source software development. Information And Software Technology Journal: Special Issue On Understanding The Social Side Of Software Engineering, Qualitative Software Engineering Research, 49(6), 564–575. https://doi.org/10.1016/j.infsof.2007.02.004
PDF icon 060918.pdf (282.58 KB)
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2005). Effective work practices for FLOSS development: A model and propositions. In Proceedings of the 38th Hawai'i International Conference on System Sciences (HICSS). https://doi.org/10.1109/HICSS.2005.222
PDF icon Paper.pdf (141 KB)PDF icon Presentation.pdf (426.61 KB)
PDF icon Social structure of Free and Open Source Software development.pdf (506.96 KB)
Crowston, K., & Kammerer, E.. (1998). Communicative style and gender differences in computer-mediated communications. In B. Ebo (Ed.), Cyberghetto or Cybertopia: Race, Class and Gender on the Internet (pp. 185–204). Praeger.
PDF icon book chapter.pdf (212.86 KB)
Crowston, K., & Malone, T. W.. (1988). Intelligent Software Agents. Byte, 13(13), 267–271.
PDF icon Original paper: Computational agents to support cooperative work.pdf (979.4 KB)
Crowston, K., & Wigand, R.. (1999). Real estate war in cyberspace: An emerging electronic market?. International Journal Of Electronic Markets, 9, 1–8.
PDF icon empaper (66.13 KB)
Crowston, K., Sawyer, S., & Wigand, R.. (2001). Investigating the interplay between structure and information and communications technology in the real estate industry. Information, Technology & People, 14(2), 163–183. https://doi.org/10.1108/09593840110695749
PDF icon itp2001 (471.76 KB)
Crowston, K. (2008). The bug fixing process in proprietary and free/libre open source software: A coordination theory analysis. In V. Grover & Markus, L. M. (Eds.), Business Process Transformation (pp. 69-99). Armonk, NY: M. E. Sharpe.
PDF icon The bug fixing process in proprietary .pdf (661.59 KB)
Crowston, K., & Scozzi, B.. (2002). Open source software projects as virtual organizations: Competency rallying for software development. Iee Proceedings Software, 149(1), 3–17. https://doi.org/10.1049/ip-sen:20020197
PDF icon iee2002 (630.64 KB)
PDF icon thesis (9.9 MB)
Crowston, K., & Treacy, M. E.. (1986). Assessing the impact of information technology on enterprise level performance. In Proceedings of the Sixth International Conference on Information Systems (ICIS) (pp. 299–310). Indianapolis, IN.
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Crowston, K., & Malone, T. W.. (1988). Information technology and work organization. In M. Helander (Ed.), Handbook of Human-Computer Interaction (pp. 1051–1070). Amsterdam: Elsevier.
PDF icon Original paper.pdf (2.68 MB)
Crowston, K., Rubleske, J., & Howison, J.. (2006). Coordination theory: A ten-year retrospective. In P. Zhang & Galletta, D. (Eds.), Human-Computer Interaction in Management Information Systems (pp. 120-138). M. E. Sharpe, Inc.
PDF icon CT Review to distribute.pdf (531.4 KB)
Crowston, K., & Myers, M. D.. (2004). Information technology and the transformation of industries: Three research perspectives. Journal Of Strategic Information Systems, 13(1), 5–28. https://doi.org/10.1016/j.jsis.2004.02.001
PDF icon JoSIS_2004 (186.84 KB)
Crowston, K., Howison, J., & Annabi, H.. (2006). Information systems success in Free and Open Source Software development: Theory and measures. Software Process–Improvement And Practice, 11, 123–148. https://doi.org/10.1002/spip.259
PDF icon InformationSystemsSuccessInFree.pdf (1.1 MB)
Crowston, K., & Fagnot, I.. (2008). The motivational arc of massive virtual collaboration. In Proceedings of the IFIP WG 9.5 Working Conference on Virtuality and Society: Massive Virtual Communities.
PDF icon MortivationalArc.pdf (2.27 MB)
Crowston, K., & Bolici, F.. (2025). Deskilling and upskilling with AI systems. Information Research An International Electronic Journal, 30(iConf), 1009–1023. https://doi.org/10.47989/ir30iConf47143
Crowston, K. (2000). Process as theory in information systems research. In Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology (pp. 149-164). https://doi.org/10.1007/978-0-387-35505-4_10
PDF icon A longer version of the paper (309.66 KB)PDF icon Conference paper (257.13 KB)
Crowston, K., & Howison, J.. (2003). The social structure of Open Source Software development teams. In The IFIP 8.2 Working Group on Information Systems in Organizations Organizations and Society in Information Systems (OASIS) Workshop. Presented at the The IFIP 8.2 Working Group on Information Systems in Organizations Organizations and Society in Information Systems (OASIS) Workshop, Seattle, WA.
PDF icon icis2003sna (1.42 MB)
Crowston, K. (1996). An approach to evolving novel organizational forms. Computational And Mathematical Organization Theory, 2, 29–47. https://doi.org/10.1007/BF00125762
PDF icon evol struct rewrite 2.pdf (199.69 KB)
Crowston, K. (2005). Future research on FLOSS development. First Monday, 10(Special Issue #2: Open Source — 3 October 2005). https://doi.org/10.5210/fm.v0i0.1465
Crowston, K., & Williams, M.. (1999). The effects of linking on genres of web documents. In Proceedings of the 32nd Hawai'i International Conference on Systems Science (HICSS). https://doi.org/10.1109/HICSS.1999.772648
PDF icon hicss99 (78.25 KB)
Crowston, K., Erickson, I., & Nickerson, J.. (2024). Editorial: Sharing work with AI: introduction to the special issue on the futures of work in the age of intelligent machines. Information Technology & People, 37(7), 2353 - 2356. https://doi.org/10.1108/ITP-12-2024-994

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