Papers

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Journal Article
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)
Crowston, K., & Shamshurin, I.. (2017). Core-periphery communication and the success of free/libre open source software projects. Journal Of Internet Services And Applications, 8(10). https://doi.org/10.1186/s13174-017-0061-4
PDF icon 170707 JISA final.pdf (259.01 KB)
Crowston, K. (1997). A coordination theory approach to organizational process design. Organization Science, 8(2), 157–175. https://doi.org/10.1287/orsc.8.2.157
PDF icon orgsci97 (3.02 MB)
Crowston, K., & Kammerer, E.. (1998). Coordination and collective mind in software requirements development. Ibm Systems Journal, 37(2), 227–245. https://doi.org/10.1147/sj.372.0227
PDF icon ibmsj98 (1.67 MB)
Crowston, K., Mitchell, E. Michelle, & Østerlund, C.. (2019). Coordinating Advanced Crowd Work: Extending Citizen Science. Citizen Science: Theory And Practice, 4, 1–12. https://doi.org/10.5334/cstp.166
Katzy, B., & Crowston, K.. (2008). Competency rallying for technical innovation: The case of the Virtuelle Fabrik. Technovation, 28, 679–692. https://doi.org/10.1016/j.technovation.2007.11.003
PDF icon TECH1410 (381.28 KB)
PDF icon CollaborationThroughSuperposition-WorkingPaper.pdf (1.81 MB)
PDF icon acm database abstract.pdf (117.95 KB)
Crowston, K., Malone, T. W., & Lin, F.. (1987). Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3(1), 59–85. https://doi.org/10.1207/s15327051hci0301_4
PDF icon Original paper.pdf (2.35 MB)
PDF icon libtrends03.pdf (157.21 KB)
Conference Proceedings
Crowston, K., Wei, K., Li, Q., & Howison, J.. (2006). Core and periphery in Free/Libre and Open Source software team communications. In Proceedings of the 39th Hawai'i International Conference on System Sciences (HICSS-39).
PDF icon CoreAndPeripheryInFreeLibre.pdf (290.75 KB)
Crowston, K., Wei, K., Li, Q., Eseryel, Y., & Howison, J.. (2005). Coordination of Free/Libre Open Source Software development. In Proceedings of the International Conference on Information Systems (ICIS).
PDF icon Paper.pdf (115.49 KB)PDF icon Slides.pdf (942.29 KB)
You, S., Crowston, K., Saltz, J., & Hegde, Y.. (2019). Coordination in OSS 2.0: ANT Approach. In Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). https://doi.org/10.24251/HICSS.2019.120
PDF icon hicss52a-sub2136-cam-i8-2.pdf (202.19 KB)
Crowston, K., Mitchell, E. Michelle, & Østerlund, C.. (2018). Coordinating advanced crowd work: Extending citizen science. In Hawai'i International Conference on System Sciences (51st ed.). https://doi.org/10.24251/HICSS.2018.212
PDF icon Quench to distribute.pdf (710.03 KB)
Katzy, B., & Crowston, K.. (2007). Competency rallying processes in virtual organizations (K. Crowston & Seiber, S., Eds.). In Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization (pp. 67–83). https://doi.org/10.1007/978-0-387-73025-7_7
PDF icon 070227 vf for ifip.pdf (455.52 KB)
Saltz, J., Shamshurin, I., & Crowston, K.. (2017). Comparing data science project management methodologies via a controlled experiment. In Hawai'i International Conference on System Sciences (HICSS-50). https://doi.org/10.24251/HICSS.2017.120
Chen, H., & Crowston, K.. (1997). Comparative diffusion of the telephone and the world wide web: An analysis of rates of adoption (S. Lobodzinski & Tomek, I., Eds.). In Proceedings of the WebNet `97–-World Conference of the WWW, Internet and Intranet (pp. 110–115). Toronto, Canada: Association for the Advancement of Computing in Education.
HTML icon webnet97 (26.21 KB)

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