Papers

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Working paper
Crowston, K., Heckman, R., & Misiolek, N.. (2010). Leadership in self-managing virtual teams. Syracuse University School of Information Studies.
PDF icon REVISED to distribute.pdf (316.04 KB)
Journal Article
Crowston, K., Allen, E. E., & Heckman, R.. (2012). Using natural language processing for qualitative data analysis. International Journal Of Social Research Methodology, 15(6). https://doi.org/10.1080/13645579.2011.625764
PDF icon NLP_for_qualitative_analysis.pdf (315.93 KB)
Wei, K., Crowston, K., Eseryel, Y., & Heckman, R.. (2017). Roles and politeness behavior in community-based Free/Libre Open Source Software development. Information And Management, 54(5), 573-582. https://doi.org/10.1016/j.im.2016.11.006
PDF icon Group_maintenance paper to share.pdf (462.28 KB)
Wei, K., Crowston, K., Li, N., & Heckman, R.. (2014). Group maintenance in technology-supported distributed teams. Information & Management, 51(3), 297-309. https://doi.org/10.1016/j.im.2014.02.001
PDF icon Group_maintenance paper_part I_20140122_final.pdf (1.06 MB)
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)
Conference Proceedings
Heckman, R., Crowston, K., & Misiolek, N.. (2007). A structurational perspective on leadership in virtual teams (K. Crowston & Seiber, S., Eds.). In Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization (pp. 151–168). https://doi.org/10.1007/978-0-387-73025-7_12
PDF icon A Structurational Perspective On Leadership.pdf (327.01 KB)
Crowston, K., Heckman, R., Annabi, H., & Masango, C.. (2005). A structurational perspective on leadership in Free/Libre Open Source Software teams. In Proceedings of the 1st Conference on Open Source Systems (OSS).
PDF icon crowston-final.pdf (293.24 KB)
Crowston, K., Liu, X., Allen, E. E., & Heckman, R.. (2010). Machine Learning and Rule-Based Automated Coding of Qualitative Data. In American Society for Information Science and Technology (ASIST) Annual Conference.
PDF icon ml_nlp.pdf (249.71 KB)PDF icon ASIST poster 2p final.pdf (184.79 KB)
Saltz, J., Heckman, R., Crowston, K., You, S., & Hegde, Y.. (2019). Helping data science students develop task modularity. In Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). Retrieved de http://hdl.handle.net/10125/59549
PDF icon modularity-HICSS-final-afterReview.pdf (242.49 KB)
Scialdone, M. J., Li, N., Howison, J., Heckman, R., & Crowston, K.. (2008). Group Maintenance in Technology-Supported Distributed Teams. In Proceedings of the Best Paper Proceedings, Academy of Management Annual Meeting.
PDF icon GroupMaintenance.pdf (153.04 KB)
PDF icon 34finalmjs.pdf (184.06 KB)
Annabi, H., Crowston, K., & Heckman, R.. (2006). From Individual Contribution to Group learning: the Early Years of Apache Web Server. In Proceedings of the IFIP 2nd International Conference on Open Source Software (pp. 77–90). Lake Como, Italy, 8–9 June.
PDF icon From Individual Contribution To Group.pdf (341.85 KB)
PDF icon Emergent Decision Making Practices In Technology Supported Self O.pdf (360.42 KB)
Heckman, R., Crowston, K., Eseryel, Y., Howison, J., Allen, E. E., & Li, Q.. (2007). Emergent decision-making practices in Free/Libre Open Source Software FLOSS development teams. In Proceedings of the IFIP 3rd International Conference on Open Source Software.
PDF icon 20070320 OSS Conference_v15_final submitted.pdf (178.87 KB)
Annabi, H., Crowston, K., & Heckman, R.. (2008). Depicting What Really Matters: Using Episodes to Study Latent Phenomenon. In Proceedings of the International Conference on Information Systems (ICIS).
PDF icon Depicting What Really Matters Using Episodes to Study Latent Phe.pdf (183.12 KB)
Li, Q., Heckman, R., Crowston, K., Howison, J., Allen, E. E., & Eseryel, Y.. (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.
PDF icon Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB)
Conference Paper
Li, Q., Crowston, K., Heckman, R., & Howison, J.. (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.
PDF icon LanguageAndPowerInSelf-organizing.pdf (863.7 KB)