Papers

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2019
Saltz, J., Heckman, R., Crowston, K., You, S., & Hegde, Y.. (2019). Helping data science students develop task modularity. Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). Retrieved from http://hdl.handle.net/10125/59549
PDF icon modularity-HICSS-final-afterReview.pdf (242.49 KB)
2014
Wei, K., Crowston, K., Li, N., & Heckman, R.. (2014). Group maintenance in technology-supported distributed teams. Information & Management, 51(3), 297-309. presented at the 4/2014. doi:10.1016/j.im.2014.02.001
PDF icon Group_maintenance paper_part I_20140122_final.pdf (1.06 MB)
2012
Crowston, K., Allen, E. E., & Heckman, R.. (2012). Using natural language processing for qualitative data analysis. International Journal of Social Research Methodology, 15(6). presented at the 2012. doi:10.1080/13645579.2011.625764
PDF icon NLP_for_qualitative_analysis.pdf (315.93 KB)
2010
Crowston, K., Heckman, R., & Misiolek, N.. (2010). Leadership in self-managing virtual teams. presented at the 12/2010, Syracuse University School of Information Studies.
PDF icon REVISED to distribute.pdf (316.04 KB)
Crowston, K., Liu, X., Allen, E. E., & Heckman, R.. (2010). Machine Learning and Rule-Based Automated Coding of Qualitative Data. American Society for Information Science and Technology (ASIST) Annual Conference. presented at the 10/2010, Pittsburgh, PA.
PDF icon ml_nlp.pdf (249.71 KB)PDF icon ASIST poster 2p final.pdf (184.79 KB)
2009
Scialdone, M. J., Heckman, R., & Crowston, K.. (2009). Group Maintenance Behaviours of Core and Peripheral Members of Free/Libre Open Source Software Teams. (C. Boldyreff, Crowston, K., Lundell, B., & Wasserman, T., Eds.)Proceedings of The Fifth International Conference on Open Source Systems (OSS). Skövde, Sweden, 3-6 June.
PDF icon 34finalmjs.pdf (184.06 KB)
2007
Heckman, R., Crowston, K., Eseryel, Y., Howison, J., Allen, E. E., & Li, Q.. (2007). Emergent decision-making practices in Free/Libre Open Source Software FLOSS development teams. Proceedings of the IFIP 3rd International Conference on Open Source Software. Limerick, Ireland, 10-14 June.
PDF icon 20070320 OSS Conference_v15_final submitted.pdf (178.87 KB)
Heckman, R., Crowston, K., Misiolek, N., & Eseryel, Y.. (2007). Emergent leadership in self-organizing virtual teams (Poster). Proceedings of the International Conference on Information Systems (ICIS). Montréal, Québec, Canada, 9–12 Dec.
PDF icon 20081204 ICIS Poster_v.5.1.pdf (2.31 MB)
PDF icon HSD 2007 poster - Small PDF (5.93 MB)PDF icon SD 2007 poster - Full Adobe PDF (41.76 MB)
Heckman, R., Crowston, K., & Misiolek, N.. (2007). A structurational perspective on leadership in virtual teams. (K. Crowston & Seiber, S., Eds.)Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization. Portland, OR: Springer. doi:10.1007/978-0-387-73025-7_12
PDF icon A Structurational Perspective On Leadership.pdf (327.01 KB)
2006
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal of Electronic Commerce, 10(4), 73–104. doi:10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)
Heckman, R., Crowston, K., Li, Q., Allen, E. E., Eseryel, Y., Howison, J., & Wei, K.. (2006). Emergent decision-making practices in technology-supported self-organizing distributed teams. Proceedings of the International Conference on Information Systems (ICIS). Milwaukee, WI, 10–13 Dec.
PDF icon Emergent Decision Making Practices In Technology Supported Self O.pdf (360.42 KB)
Annabi, H., Crowston, K., & Heckman, R.. (2006). From Individual Contribution to Group learning: the Early Years of Apache Web Server. Proceedings of the IFIP 2nd International Conference on Open Source Software. Lake Como, Italy, 8–9 June.
PDF icon From Individual Contribution To Group.pdf (341.85 KB)
PDF icon hsd2006poster (69.42 MB)
Li, Q., Crowston, K., Heckman, R., & Howison, J.. (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Atlanta, GA.
PDF icon LanguageAndPowerInSelf-organizing.pdf (863.7 KB)