Papers

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Crowston, K., Allen, E. E., & Heckman, R.. (2012). Using natural language processing for qualitative data analysis. International Journal of Social Research Methodology, 15(6). presented at the 2012. doi:10.1080/13645579.2011.625764
PDF icon NLP_for_qualitative_analysis.pdf (315.93 KB)
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Crowston, K., Liu, X., Allen, E. E., & Heckman, R.. (2010). Machine Learning and Rule-Based Automated Coding of Qualitative Data. American Society for Information Science and Technology (ASIST) Annual Conference. presented at the 10/2010, Pittsburgh, PA.
PDF icon ml_nlp.pdf (249.71 KB)PDF icon ASIST poster 2p final.pdf (184.79 KB)
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Saltz, J., Heckman, R., Crowston, K., You, S., & Hegde, Y.. (2019). Helping data science students develop task modularity. Proceedings of the 52nd Hawai'i International Conference on System Sciences (HICSS-52). Retrieved from http://hdl.handle.net/10125/59549
PDF icon modularity-HICSS-final-afterReview.pdf (242.49 KB)
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Wei, K., Crowston, K., Li, N., & Heckman, R.. (2014). Group maintenance in technology-supported distributed teams. Information & Management, 51(3), 297-309. presented at the 4/2014. doi:10.1016/j.im.2014.02.001
PDF icon Group_maintenance paper_part I_20140122_final.pdf (1.06 MB)
Scialdone, M. J., Li, N., Howison, J., Heckman, R., & Crowston, K.. (2008). Group Maintenance in Technology-Supported Distributed Teams. Proceedings of the Best Paper Proceedings, Academy of Management Annual Meeting. Anaheim, CA, 9-13 August.
PDF icon GroupMaintenance.pdf (153.04 KB)
Scialdone, M. J., Heckman, R., & Crowston, K.. (2009). Group Maintenance Behaviours of Core and Peripheral Members of Free/Libre Open Source Software Teams. (C. Boldyreff, Crowston, K., Lundell, B., & Wasserman, T., Eds.)Proceedings of The Fifth International Conference on Open Source Systems (OSS). Skövde, Sweden, 3-6 June.
PDF icon 34finalmjs.pdf (184.06 KB)
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Annabi, H., Crowston, K., & Heckman, R.. (2006). From Individual Contribution to Group learning: the Early Years of Apache Web Server. Proceedings of the IFIP 2nd International Conference on Open Source Software. Lake Como, Italy, 8–9 June.
PDF icon From Individual Contribution To Group.pdf (341.85 KB)
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Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal of Electronic Commerce, 10(4), 73–104. doi:10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)
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Li, Q., Heckman, R., Allen, E. E., Crowston, K., Eseryel, Y., Howison, J., & Wiggins, A.. (2008). Asynchronous Decision-Making in Distributed Teams (Poster). Conference on Computer-Supported Cooperative Work. presented at the 8–12 November, San Diego, CA.
PDF icon CSCW2008Poster11x17Draft.pdf (198.92 KB)