Papers

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Online communities
Østerlund, C., & Crowston, K.. (2011). Boundary-spanning documents in online communities (Research-in-Progress). In International Conference on Information Systems (ICIS). Presented at the International Conference on Information Systems (ICIS), Shanghai, China.
PDF icon s1-ln10612586-928182863-1939656818Hwf394207478IdV-120335818210612586PDF_HI0001.pdf (390.53 KB)
Open source software development
Wei, K., Crowston, K., Eseryel, Y., & Heckman, R.. (2017). Roles and politeness behavior in community-based Free/Libre Open Source Software development. Information And Management, 54(5), 573-582. https://doi.org/10.1016/j.im.2016.11.006
PDF icon Group_maintenance paper to share.pdf (462.28 KB)
Organization
Crowston, K., & Malone, T. W.. (1988). Information technology and work organization. In M. Helander (Ed.), Handbook of Human-Computer Interaction (pp. 1051–1070). Amsterdam: Elsevier.
PDF icon Original paper.pdf (2.68 MB)
Crowston, K., & Treacy, M. E.. (1986). Assessing the impact of information technology on enterprise level performance. In Proceedings of the Sixth International Conference on Information Systems (ICIS) (pp. 299–310). Indianapolis, IN.
PDF icon icis86 (1 MB)
Sawyer, S., & Crowston, K.. (2004). Information Systems in Organizations and Society: Speculating on the Next 25 Years of Research. In Proceedings of the IFIP WG 8.2 Conference on “Relevant Theory and Informed Practice: Looking Forward from a 20-year Perspective on IS Research (pp. 35-52). Manchester, UK, July.
PDF icon sawyer_future-is-research.pdf (203.49 KB)
PDF icon acm database abstract.pdf (117.95 KB)
Organizational Modelling
Crowston, K., Malone, T. W., & Lin, F.. (1987). Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3(1), 59–85. https://doi.org/10.1207/s15327051hci0301_4
PDF icon Original paper.pdf (2.35 MB)
Scozzi, B., Garavelli, C., & Crowston, K.. (2005). Methods for modeling and supporting innovation processes in SMEs. European Journal Of Innovation Management, 8(1), 120–137. https://doi.org/10.1108/14601060510578619
PDF icon Methods For Modeling.pdf (103.8 KB)
Crowston, K., Malone, T. W., & Lin, F.. (1986). Cognitive science and organizational design (H. Krasner & Greif, I., Trans.). In Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW '86) (pp. 43-61). https://doi.org/10.1145/637069.637076
PDF icon p43-crowston.pdf (1.21 MB)
Participation
Prestopnik, N., & Crowston, K.. (2011). Gaming for (citizen) science: Exploring motivation and data quality in the context of crowdsourced science through the design and evaluation of a social-computational system. In “Computing for Citizen Science” workshop at the IEEE eScience Conference. Presented at the “Computing for Citizen Science” workshop at the IEEE eScience Conference, Stockholm, Sweden. Retrieved de http://itee.uq.edu.au/~eresearch/workshops/compcitsci2011/index.html
PDF icon gamingforcitizenscience_ver6.pdf (217.69 KB)
Politeness behavior
Wei, K., Crowston, K., Eseryel, Y., & Heckman, R.. (2017). Roles and politeness behavior in community-based Free/Libre Open Source Software development. Information And Management, 54(5), 573-582. https://doi.org/10.1016/j.im.2016.11.006
PDF icon Group_maintenance paper to share.pdf (462.28 KB)
Process
Crowston, K. (2000). Process as theory in information systems research. In Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology (pp. 149-164). https://doi.org/10.1007/978-0-387-35505-4_10
PDF icon A longer version of the paper (309.66 KB)PDF icon Conference paper (257.13 KB)
PDF icon thesis (9.9 MB)
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
PDF icon ms99 (3.09 MB)
Malone, T. W., Crowston, K., & Herman, G.. (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
Annabi, H., Crowston, K., & Heckman, R.. (2008). Depicting What Really Matters: Using Episodes to Study Latent Phenomenon. In Proceedings of the International Conference on Information Systems (ICIS).
PDF icon Depicting What Really Matters Using Episodes to Study Latent Phe.pdf (183.12 KB)
Dellarocas, C., Lee, J., Malone, T. W., Crowston, K., & Pentland, B.. (1994). Using a Process Handbook to design organizational processes. In Computational Organization Design: 1994 AAAI Spring Symposium (55-56). AAAI Press.
project success
Crowston, K., & Shamshurin, I.. (2017). Core-periphery communication and the success of free/libre open source software projects. Journal Of Internet Services And Applications, 8(10). https://doi.org/10.1186/s13174-017-0061-4
PDF icon 170707 JISA final.pdf (259.01 KB)
provenance
Østerlund, C., & Crowston, K.. (2011). Boundary-spanning documents in online communities (Research-in-Progress). In International Conference on Information Systems (ICIS). Presented at the International Conference on Information Systems (ICIS), Shanghai, China.
PDF icon s1-ln10612586-928182863-1939656818Hwf394207478IdV-120335818210612586PDF_HI0001.pdf (390.53 KB)
Real Estate
Crowston, K., & Wigand, R.. (1998). Use of the web for electronic commerce in real estate. In Proceedings of the Association for Information Systems Americas Conference.
PDF icon amcis98 (15.56 KB)
Sawyer, S., Crowston, K., & Wigand, R.. (1999). ICT in the real estate industry: Agents and social capital. In Proceedings of the Advances In Social Informatics And Information Systems Track, Americas Conference on Information Systems.
PDF icon ICT in the real estate industry Agents and social capital.pdf (55.37 KB)
Crowston, K., Sawyer, S., & Wigand, R.. (2001). Investigating the interplay between structure and information and communications technology in the real estate industry. Information, Technology & People, 14(2), 163–183. https://doi.org/10.1108/09593840110695749
PDF icon itp2001 (471.76 KB)
Crowston, K., & Myers, M. D.. (2004). Information technology and the transformation of industries: Three research perspectives. Journal Of Strategic Information Systems, 13(1), 5–28. https://doi.org/10.1016/j.jsis.2004.02.001
PDF icon JoSIS_2004 (186.84 KB)
PDF icon ecis2001 (24.65 KB)
Sawyer, S., Crowston, K., Wigand, R., & Allbritton, M.. (2003). The social embeddedness of transactions: Evidence from the residential real estate industry. The Information Society, 19(2), 135–154. https://doi.org/10.1080/01972240309460
PDF icon tis2001final (4.3 MB)

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