Papers

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Katzy, B., & Crowston, K.. (2008). Competency rallying for technical innovation: The case of the Virtuelle Fabrik. Technovation, 28, 679–692. https://doi.org/10.1016/j.technovation.2007.11.003
PDF icon TECH1410 (381.28 KB)
Katzy, B., Sung, G., & Crowston, K.. (2016). Alignment in an inter-organisational network: the case of ARC transistance. European Journal Of Information Systems, 25(6), 553–568. https://doi.org/10.1057/ejis.2016.9
Kim, Y., & Crowston, K.. (2011). Technology adoption and use: Theory review for studying scientists’ continued use of cyber-infrastructure. In American Society for Information Science and Technology Annual Meeting.
PDF icon ASIST2011-Cyber-infrastructureTheoryReview-FinalVersion-1.pdf (247.21 KB)
Kwaśnik, B. H., & Crowston, K.. (2004). A framework for creating a facetted classification for genres: Addressing issues of multidimensionality. In Proceedings of the 37th Hawai'i International Conference on System Sciences (HICSS). https://doi.org/10.1109/HICSS.2004.1265268
PDF icon 205640100a.pdf (128.59 KB)
Kwaśnik, B. H., Crowston, K., Nilan, M., & Roussinov, D.. (2001). Identifying document genre to improve web search effectiveness. The Bulletin Of The American Society For Information Science And Technology, 27, 23–26. https://doi.org/10.1002/bult.194
Kwaśnik, B. H., & Crowston, K.. (2005). Introduction to the special issue: Genres of digital documents. Information, Technology & People, 18(2), 76–88. https://doi.org/10.1108/09593840510601487
PDF icon itp2005genreintro.pdf (228.87 KB)
PDF icon ISKO06abstract.pdf (90.82 KB)
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Lee, T. Kyoung, Crowston, K., Østerlund, C., & Miller, G.. (2017). Recruiting messages matter: Message strategies to attract citizen scientists. In ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017). https://doi.org/10.1145/3022198.3026335
PDF icon cpa143-leeA.pdf (127.53 KB)
PDF icon JCOM_1701_2018_A02.pdf (306.9 KB)
PDF icon HSD 2007 poster - Small PDF (5.93 MB)PDF icon SD 2007 poster - Full Adobe PDF (41.76 MB)
PDF icon hsd2006poster (69.42 MB)
Li, Q., Heckman, R., Crowston, K., Howison, J., Allen, E. E., & Eseryel, Y.. (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.
PDF icon Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB)
PDF icon CSCW2008Poster11x17Draft.pdf (198.92 KB)
Li, Q., Crowston, K., Heckman, R., & Howison, J.. (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.
PDF icon LanguageAndPowerInSelf-organizing.pdf (863.7 KB)
Löbbecke, C., Crowston, K., & Friederici, N.. (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. Presented at the Academy of Management Conference, OCIS Division, San Antonio, TX.
PDF icon 14943.pdf (219.46 KB)
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Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
PDF icon acmcs94 (571.23 KB)
Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
PDF icon 10.1.1.92.4445.pdf (1.11 MB)
Malone, T. W., Crowston, K., & Herman, G.. (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
PDF icon ms99 (3.09 MB)
Massad, N., Heckman, R., & Crowston, K.. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
PDF icon ijec2006 (275.09 KB)
PDF icon 15Massad.pdf (191.78 KB)
Misiolek, N., Crowston, K., & Seymour, J.. (2012). Team dynamics in long-standing technology-supported virtual teams. In Academy of Management Annual Meeting, Organizational Behaviour Division. Presented at the Academy of Management Annual Meeting, Organizational Behaviour Division, Boston, MA.
PDF icon ACADEMY PAPER FINAL.pdf (452.2 KB)
PDF icon paper_revised copy to post.pdf (3.15 MB)
Mugar, G., Østerlund, C., Jackson, C., & Crowston, K.. (2015). Being Present in Online Communities: Learning in Citizen Science. In 7th International Conference on Communities and Technologies. https://doi.org/10.1145/2768545.2768555
PDF icon C&T_2015_FINAL.pdf (432.26 KB)

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