Papers
. (2011). Technology adoption and use: Theory review for studying scientists’ continued use of cyber-infrastructure. In American Society for Information Science and Technology Annual Meeting.
ASIST2011-Cyber-infrastructureTheoryReview-FinalVersion-1.pdf (247.21 KB). (2005). Introduction to the special issue: Genres of digital documents. Information, Technology & People, 18(2), 76–88. https://doi.org/10.1108/09593840510601487
itp2005genreintro.pdf (228.87 KB). (2006). Challenges in creating a taxonomy for genres of digital documents. In Proceedings of the ISKO Conference.
ISKO06abstract.pdf (90.82 KB). (2004). A framework for creating a facetted classification for genres: Addressing issues of multidimensionality. In Proceedings of the 37th Hawai'i International Conference on System Sciences (HICSS). https://doi.org/10.1109/HICSS.2004.1265268
205640100a.pdf (128.59 KB). (2001). Identifying document genre to improve web search effectiveness. The Bulletin Of The American Society For Information Science And Technology, 27, 23–26. https://doi.org/10.1002/bult.194
. (2017). Recruiting messages matter: Message strategies to attract citizen scientists. In ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2017). https://doi.org/10.1145/3022198.3026335
cpa143-leeA.pdf (127.53 KB). (2018). Appealing to different motivations in a message to recruit citizen scientists: results of a field experiment. Journal Of Science Communication, 17. https://doi.org/10.22323/2.17010202
JCOM_1701_2018_A02.pdf (306.9 KB). (2006). Language and power in self-organizing distributed teams. In OCIS Division, Academy of Management Conference. Presented at the OCIS Division, Academy of Management Conference, Atlanta, GA.
LanguageAndPowerInSelf-organizing.pdf (863.7 KB). (2008). Decision Making Paths in Self-Organizing Technology-Mediated Distributed Teams. In Proceedings of the International Conference on Open Source Systems.
Decision Making Paths in Self Organizing Technology Mediated Dist.pdf (159.03 KB). (2008). Asynchronous Decision-Making in Distributed Teams (Poster). In Conference on Computer-Supported Cooperative Work.
CSCW2008Poster11x17Draft.pdf (198.92 KB) HSD 2007 poster - Small PDF (5.93 MB) SD 2007 poster - Full Adobe PDF (41.76 MB) hsd2006poster (69.42 MB). (2025). The task matters: The effect of perceived similarity to AI on intention to use in different task types. In Hawai'i International Conference on System Science. https://doi.org/10.24251/HICSS.2025.042
AI_similarity.pdf (774.81 KB). (2011). Integrated Customer-Focused Knowledge Portals: Design Challenges and Empirical Approaches. In Academy of Management Conference, OCIS Division. Presented at the Academy of Management Conference, OCIS Division, San Antonio, TX.
14943.pdf (219.46 KB). (1989). How do experienced Information Lens users use rules? (). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
sigchi89 (510.93 KB). (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
acmcs94 (571.23 KB). (1990). What is coordination theory and how can it help design cooperative work systems? (). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
10.1.1.92.4445.pdf (1.11 MB). (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
ms99 (3.09 MB). (2003). Organizing Business Knowledge: The MIT Process Handbook (p. x, 619 p. ). In (p. x, 619 p. ). Cambridge, MA: MIT Press.
. (2006). Customer satisfaction with electronic service encounters. International Journal Of Electronic Commerce, 10(4), 73–104. https://doi.org/10.2753/JEC1086-4415100403
ijec2006 (275.09 KB). (2003). Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment. In Proceedings of the 16th Bled eCommerce Conference.
15Massad.pdf (191.78 KB). (2017). Lessons Learned from a Decade of FLOSS Data Collection. In , Big Data Factories (pp. 79 - 100). https://doi.org/10.1007/978-3-319-59186-5
. (2012). Team dynamics in long-standing technology-supported virtual teams. In Academy of Management Annual Meeting, Organizational Behaviour Division. Presented at the Academy of Management Annual Meeting, Organizational Behaviour Division, Boston, MA.
ACADEMY PAPER FINAL.pdf (452.2 KB). (2024). ReelFramer: Human-AI Co-Creation for News-to-Video Translation. In CHI '24: CHI Conference on Human Factors in Computing SystemsProceedings of the CHI Conference on Human Factors in Computing Systems (1 - 20). https://doi.org/10.1145/3613904.3642868
. (2014). Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation Through Practice Proxies in Online Citizen Science. In 17th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2014). https://doi.org/10.1145/2531602.2531721
paper_revised copy to post.pdf (3.15 MB)