Papers

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Computer-Mediated Communication
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
Mackay, W. E., Malone, T. W., Crowston, K., Rao, R., Rosenblitt, D., & Card, S. K.. (1989). How do experienced Information Lens users use rules? (K. Bice & Lewis, C., Eds.). In Proceedings of the Conference on Human Factors in Computing Systems (SIGHI) (pp. 211–216). https://doi.org/10.1145/67449.67491
PDF icon sigchi89 (510.93 KB)
Coordination
Malone, T. W., & Crowston, K.. (1994). The interdisciplinary study of coordination. Computing Surveys, 26(1), 87–119. https://doi.org/10.1145/174666.174668
PDF icon acmcs94 (571.23 KB)
Malone, T. W., & Crowston, K.. (1990). What is coordination theory and how can it help design cooperative work systems? (D. Tatar, Ed.). In Proceedings of the Third Conference on Computer-supported Cooperative Work (CSCW) (pp. 357–370). https://doi.org/10.1145/99332.99367
PDF icon 10.1.1.92.4445.pdf (1.11 MB)
Crowston, K. (2008). The bug fixing process in proprietary and free/libre open source software: A coordination theory analysis. In V. Grover & Markus, L. M. (Eds.), Business Process Transformation (pp. 69-99). Armonk, NY: M. E. Sharpe.
PDF icon The bug fixing process in proprietary .pdf (661.59 KB)
Crowston, K. (2003). A Taxonomy of Organizational Dependencies and Coordination Mechanisms. In T. W. Malone, Crowston, K., & Herman, G. (Eds.), Organizing Business Knowledge: The MIT Process Handbook (pp. 85-108). MIT Press.
PDF icon A Taxonomy Of Organizational Dependencies.pdf (86.31 KB)
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
PDF icon ms99 (3.09 MB)
Crowston, K. (1991). Modelling coordination in organizations. In M. Masuch & Massimo, G. (Eds.), Artificial Intelligence in Organization and Management Theory (pp. 215-234). Amsterdam: Elsevier.
PDF icon Original paper.pdf (1.17 MB)
Crowston, K. (1991). Modelling coordination in organizations. In M. Masuch & Massimo, G. (Eds.), Artificial Intelligence in Organization and Management Theory (pp. 215-234). Amsterdam: Elsevier.
PDF icon Original paper.pdf (1.17 MB)
Electronic Commerce
Crowston, K., & MacInnes, I.. (2001). The effects of market-enabling Internet agents on competition and prices. Journal Of Electronic Commerce Research, 2, 1-22.
PDF icon joecr01 (224.52 KB)
FLOSS
Crowston, K., Heckman, R., Annabi, H., & Masango, C.. (2005). A structurational perspective on leadership in Free/Libre Open Source Software teams. In Proceedings of the 1st Conference on Open Source Systems (OSS).
PDF icon crowston-final.pdf (293.24 KB)
Crowston, K., Howison, J., Masango, C., & Eseryel, Y.. (2005). Face-to-face interactions in self-organizing distributed teams. In Academy of Management Conference. Presented at the Academy of Management Conference, Honolulu, HI.
PDF icon FaceToFace Interactions.pdf (4.6 MB)
Heckman, R., Crowston, K., & Misiolek, N.. (2007). A structurational perspective on leadership in virtual teams (K. Crowston & Seiber, S., Eds.). In Proceedings of the IFIP Working Group 8.2/9.5 Working Conference on Virtuality and Virtualization (pp. 151–168). https://doi.org/10.1007/978-0-387-73025-7_12
PDF icon A Structurational Perspective On Leadership.pdf (327.01 KB)
Crowston, K. (2008). The bug fixing process in proprietary and free/libre open source software: A coordination theory analysis. In V. Grover & Markus, L. M. (Eds.), Business Process Transformation (pp. 69-99). Armonk, NY: M. E. Sharpe.
PDF icon The bug fixing process in proprietary .pdf (661.59 KB)
Crowston, K., Howison, J., Masango, C., & Eseryel, Y.. (2007). The role of face-to-face meetings in technology-supported self-organizing distributed teams. Ieee Transactions On Professional Communications, 50, 185–203. https://doi.org/10.1109/TPC.2007.902654
PDF icon 070122.pdf (1.94 MB)
Heckman, R., Crowston, K., Misiolek, N., & Eseryel, Y.. (2007). Emergent leadership in self-organizing virtual teams (Poster). In Proceedings of the International Conference on Information Systems (ICIS).
PDF icon 20081204 ICIS Poster_v.5.1.pdf (2.31 MB)
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Effective work practices for software engineering (N. Mehandjiev, Brereton, P., Bennett, K., Budgen, D., & Layzell, P., Trans.). In Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research (WISER '04) (18). https://doi.org/10.1145/1029997.1030003
PDF icon p18-crowston.pdf (381.25 KB)
Crowston, K., Annabi, H., Howison, J., & Masango, C.. (2004). Effective work practices for software engineering (N. Mehandjiev, Brereton, P., Bennett, K., Budgen, D., & Layzell, P., Trans.). In Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research (WISER '04) (18). https://doi.org/10.1145/1029997.1030003
PDF icon p18-crowston.pdf (381.25 KB)
Handbook
Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., et al.. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
PDF icon ms99 (3.09 MB)
Dellarocas, C., Lee, J., Malone, T. W., Crowston, K., & Pentland, B.. (1994). Using a Process Handbook to design organizational processes. In Computational Organization Design: 1994 AAAI Spring Symposium (55-56). AAAI Press.
Information Technology
Crowston, K., & Myers, M. D.. (2004). Information technology and the transformation of industries: Three research perspectives. Journal Of Strategic Information Systems, 13(1), 5–28. https://doi.org/10.1016/j.jsis.2004.02.001
PDF icon JoSIS_2004 (186.84 KB)
Crowston, K., & Malone, T. W.. (1988). Information technology and work organization. In M. Helander (Ed.), Handbook of Human-Computer Interaction (pp. 1051–1070). Amsterdam: Elsevier.
PDF icon Original paper.pdf (2.68 MB)

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