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Using the service encounter model to enhance our understanding of business-to-consumer transactions in an electronic environment. In Proceedings of the 16th Bled eCommerce Conference.
. (2003). 15Massad.pdf (191.78 KB)Discontinuities and continuities: A new way to understand virtual work. Information, Technology & People, 15(3), 191–209. https://doi.org/10.1108/09593840210444746
. (2002). itp2002 (209.27 KB)Discontinuities and Post-Bureaucratic Organizing: A Framework and Research Propositions. In Academy of Management Conference. Presented at the Academy of Management Conference, Denver, CO.
. (2002). academy2002 (179.3 KB)A New Perspective on "Virtual":Analyzing Discontinuities in the Work Environment. In Proceedings of the 35th Hawaii International Conference on System Sciences (HICIS). https://doi.org/10.1109/HICSS.2002.994446
. (2002). hicss2002 (111.21 KB)Open source software projects as virtual organizations: Competency rallying for software development. Iee Proceedings Software, 149(1), 3–17. https://doi.org/10.1049/ip-sen:20020197
. (2002). iee2002 (630.64 KB)The effects of market-enabling Internet agents on competition and prices. Journal Of Electronic Commerce Research, 2, 1-22.
. (2001). joecr01 (224.52 KB)Genre based navigation on the Web. In Proceedings of the 34th Hawai'i International Conference on Systems Science (HICSS). https://doi.org/10.1109/HICSS.2001.926478
. (2001). 09814013.pdf (210.61 KB)Identifying document genre to improve web search effectiveness. The Bulletin Of The American Society For Information Science And Technology, 27, 23–26. https://doi.org/10.1002/bult.194
. (2001). Information and communication technologies in the real estate industry: Results of a pilot survey [Research in progress] ( ). In Proceedings of the European Conference on Information Systems (ECIS) (pp. 339-343). Bled, Slovenia.
. (2001). ecis2001 (24.65 KB)Investigating the interplay between structure and information and communications technology in the real estate industry. Information, Technology & People, 14(2), 163–183. https://doi.org/10.1108/09593840110695749
. (2001). itp2001 (471.76 KB) . (2000). middleman (46.39 KB)
How do information and communication technologies reshape work? Evidence from the residential real estate industry. In Proceedings of International Conference on Information Systems (ICIS).
. (2000). 00RIP21 (111.66 KB) . (2000). dl00.pdf (109.12 KB)
Process as theory in information systems research. In Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology (pp. 149-164). https://doi.org/10.1007/978-0-387-35505-4_10
. (2000). A longer version of the paper (309.66 KB) Conference paper (257.13 KB)Reproduced and emergent genres of communication on the World-Wide Web. Information Society, 16, 201-215. https://doi.org/10.1080/01972240050133652
. (2000). 7734060030-1.pdf (209.89 KB)Constructing intelligent agents with Java: A programmerʼs guide to smarter applications [Book review]. In Internet Research: Electronic Networking Applications and Policy (pp. 474–476).
. (1999). The effects of linking on genres of web documents. In Proceedings of the 32nd Hawai'i International Conference on Systems Science (HICSS). https://doi.org/10.1109/HICSS.1999.772648
. (1999). hicss99 (78.25 KB)ICT in the real estate industry: Agents and social capital. In Proceedings of the Advances In Social Informatics And Information Systems Track, Americas Conference on Information Systems.
. (1999). ICT in the real estate industry Agents and social capital.pdf (55.37 KB)Real estate war in cyberspace: An emerging electronic market?. International Journal Of Electronic Markets, 9, 1–8.
. (1999). empaper (66.13 KB)Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), 425–443. https://doi.org/10.1287/mnsc.45.3.425
. (1999). ms99 (3.09 MB)Communicative style and gender differences in computer-mediated communications. In , Cyberghetto or Cybertopia: Race, Class and Gender on the Internet (pp. 185–204). Praeger.
. (1998). book chapter.pdf (212.86 KB)Coordination and collective mind in software requirements development. Ibm Systems Journal, 37(2), 227–245. https://doi.org/10.1147/sj.372.0227
. (1998). ibmsj98 (1.67 MB)Price Behavior in a Market with Internet Buyer's Agents (Research in progress paper). In Proceedings of the International Conference on Information Systems (ICIS).
. (1998). icis97 (8.58 KB)Use of the web for electronic commerce in real estate. In Proceedings of the Association for Information Systems Americas Conference.
. (1998). amcis98 (15.56 KB)Comparative diffusion of the telephone and the world wide web: An analysis of rates of adoption ( ). In Proceedings of the WebNet `97–-World Conference of the WWW, Internet and Intranet (pp. 110–115). Toronto, Canada: Association for the Advancement of Computing in Education.
. (1997). webnet97 (26.21 KB)