Emergent decision-making practices in technology-supported self-organizing distributed teams

TitleEmergent decision-making practices in technology-supported self-organizing distributed teams
Publication TypeConference Proceedings
Year of Publication2006
AuthorsHeckman, R., Crowston K., Li Q., Allen E. E., Eseryel Y., Howison J., & Wei K.
Conference NameProceedings of the International Conference on Information Systems (ICIS)
Conference LocationMilwaukee, WI, 10–13 Dec
KeywordsDecision-Making, FLOSS

We seek to identify work practices that make technology-supported self-organizing distributed (or virtual) teams (TSSODT for short) effective in producing outputs satisfactory to their sponsors, meeting the needs of their members and continuing to function. A particularly important practice for team effectiveness is decision making: are the right decisions made at the right time to get the work done in a way that satisfies team sponsors, keeps contributors happy and engaged, and enables continued team success? In this research-in-progress paper, we report on an inductive qualitative analysis of 120 decision episodes taken by 2 Free/libre Open Source Software development teams. Our analysis revealed differences in decision-making practices that seem to be related to differences in overall team effectiveness.

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