Crowston, K., Malone, T. W., & Lin, F. (1987). Cognitive science and organizational design: A case study of computer conferencing. Human Computer Interaction, 3(1), 59–85. https://doi.org/10.1207/s15327051hci0301_4
First name
Felix
Last name
Lin
Crowston, K., Malone, T. W., Lin, F., Krasner, H., & Greif, I. (1986). Cognitive science and organizational design. In Proceedings of the 1986 ACM conference on Computer-supported cooperative work (CSCW ’86) (pp. 43-61). ACM Press. https://doi.org/10.1145/637069.637076