Crowston, K., & Williams, M. (2000). Reproduced and emergent genres of communication on the World-Wide Web. Information Society, 16, Article 3. https://doi.org/10.1080/01972240050133652
- Crowston, K. (2000). Process as theory in information systems research. In Proceedings of the IFIP TC8 WG8. 2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology (pp. 149-164). Kluwer Academic Publishers. https://doi.org/10.1007/978-0-387-35505-4_10
- Crowston, K. (2000). Cutting out the middleman: The disintermediating potential of the Web in real estate in the US and New Zealand.
- Katzy, B., & Crowston, K. (2000). A process theory of competency rallying in engineering projects. CeTIM.
- Sawyer, S., Crowston, K., Allbritton, M., & Wigand, R. (2000). How do information and communication technologies reshape work? Evidence from the residential real estate industry. In Proceedings of International Conference on Information Systems (ICIS).
- Crowston, K. (2000). The on-line Ph.D. as computer-supported cooperative work. Decision Line, 31(4), 10-11.
- Crowston, K., & Williams, M. (1999). The effects of linking on genres of web documents. In Proceedings of the 32nd Hawai’i International Conference on Systems Science (HICSS). https://doi.org/10.1109/HICSS.1999.772648
- Sawyer, S., Crowston, K., & Wigand, R. (1999). ICT in the real estate industry: Agents and social capital. In Proceedings of the Advances In Social Informatics And Information Systems Track, Americas Conference on Information Systems.
- Malone, T. W., Crowston, K., Lee, J., Pentland, B., Dellarocas, C., Wyner, G., Quimby, J., Osborn, C., Bernstein, A., Herman, G., Klein, M., & O’Donnell, E. (1999). Tools for inventing organizations: Toward a handbook of organizational processes. Management Science, 45(3), Article 3. https://doi.org/10.1287/mnsc.45.3.425
- Crowston, K., & Wigand, R. (1999). Real estate war in cyberspace: An emerging electronic market? International Journal of Electronic Markets, 9, Article 1–2.