Østerlund, C., & Jackson, C. (2026). Trace Methods: Probing the Apparatus. In B. Wurm & J. Mendling (Eds.), Digital Trace Data Research in Information Systems (pp. 81–105). Springer Nature Switzerland. https://doi.org/10.1007/978-3-032-05497-5_5
Katsiuba, D., Schwabe, G., Dolata, M., & Crowston, K. (2026). Improving customer feedback management with GenAI: An action design research study. In Hawai’i International Conference on System Science (HICSS).
McKinnon-Crowley, J., Lua, K., Crowston, K., & Henderson, K. (2026). Is this news? : How audiences recognize and evaluate emerging news genres in short-form video social media. Hawai’i International Conference on System Sciences (HICSS).
Bolici, F., Crowston, K., Varone, A., & Fudge, M. (2026). Rethinking programming skills in the age of generative AI. Hawai’i International Conference on System Sciences (HICSS).
Wang, S., McKinnon-Crowley, J., Long, T., Lua, K. L., Henderson, K., Crowston, K., Nickerson, J. V., Hansen, M., & Chilton, L. B. (2026). The role of human creativity in the presence of AI creativity tools at work: A case study on AI-driven content transformation in journalism. Hawai’i International Conference on System Sciences (HICSS).
Wu, Y., Zevin, M., Berry, C., Crowston, K., Østerlund, C., Doctor, Z., Banagiri, S., Jackson, C., Kalogera, V., & Katsaggelos, A. (2025). Advancing Glitch Classification in Gravity Spy: Multi-view Fusion with Attention-based Machine Learning for Advanced LIGO’s Fourth Observing Run. Classical and Quantum Gravity. https://doi.org/10.1088/1361-6382/adf58b
Mackenzie, E., Berry, C., Niklasch, G., Téglás, B., Unsworth, C., Crowston, K., Davis, D., & Katsaggelos, A. (2025). Hunting for new glitches in LIGO data using community science. arXiv. https://doi.org/10.48550/arXiv.2508.13923
Katsiuba, D., Dolata, M., Crowston, K., & Schwabe, G. (2025). Adopt, adapt, evolve: AI integration in customer feedback management. [Teaching case]. Internation Conference on Information Systems (ICIS).
Jackson, C. B., Østerlund, C., Vamsi, A., Smith, A. O., & Crowston, K. (2025). Leveling up or dropping out: Searching for learning routines in crowdsourced environments. Proceedings of the ACM on Human-Computer Interaction, Article CSCW. https://doi.org/10.1145/3757489
Varone, A., Bolici, F., & Crowston, K. (2025). Short-term gain, long-term pain? A conceptual model on AI’s impact on human skill development. European Group for Organizational Studies (EGOS) Colloquium.