Watson-Manheim, Mary Beth, et al. “Discontinuities and Continuities: A New Way to Understand Virtual Work”. Information, Technology & People, vol. 15, no. 3, 3, 2002, pp. 191–209, doi:10.1108/09593840210444746.
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Abstract

"Virtual’’ is a potent buzzword, freely applied to many situations, with many meanings. In this exploratory study, we develop a more precise understanding of "virtual’’ to describe changing work environments. Specifically, we propose a framework to classify work environments based on the type of discontinuities involved. Discontinuities are gaps or a lack of coherence in aspects of work. The framework allows us to compare research across different topics and work settings.

Year of Publication
2002
Journal
Information, Technology & People
Volume
15
Issue
3
Number of Pages
191–209
DOI
10.1108/09593840210444746