Sawyer, S., Crowston, K., Wigand, R., & Allbritton, M. (2003). The social embeddedness of transactions: Evidence from the residential real estate industry. The Information Society, 19(2), Article 2. https://doi.org/10.1080/01972240309460
Abstract
Information and communications technologies (ICT) are becoming pervasive in the residential real-estate industry and their usage is affecting the work lives of real-estate agents. Drawing on data from a regional study of the residential real-estate industry in the United States, we focus on the disintermediation or, more accurately, the reintermediation of real-estate agents in the sales process.
Year of Publication
2003
Journal
The Information Society
Volume
19
Issue
2
Number of Pages
135–154
DOI
10.1080/01972240309460