Østerlund, Carsten, and Kevin Crowston. “Boundary-Spanning Documents in Online Communities (Research-in-Progress)”. 2011. International Conference on Information Systems (ICIS), 2011.
Abstract

Online communities bring together people with varied access to and understanding of the work at hand, who must collaborate through documents of various kinds. We develop a framework articulating the characteristics of documents supporting collaborators with asymmetric access to knowledge versus those with symmetric knowledge.

Year of Publication
2011
Conference Name
International Conference on Information Systems (ICIS)
Date Published
12/2011
Conference Location
Shanghai, China
Refereed Designation
Refereed